Dorothyperkins Reviews

Totally resolved quickly

As soon as I raised my query I heard back in a few hours about what had happened how they could fix it Was super quick handled brilliantly thank you Cherry and thank you Dorothy Perkins for a quick efficient resolve

Excellent Customer Service

I had to contact customer services re a return A lovely person called Danelyn was very helpful sorted my problem straight away Thank you again Danelyn

Hassle free assistance

Dolores was extremely helpful sorted out my problem regarding a refund delay quickly with no hassle on my end

I am so impressed with the service I

I am so impressed with the service I received today thank you the lovely Rebecca I sent an email to say I hadn t received my parcel and within the hour Rebecca had arranged a new delivery which will be here here within a day or two free of charge Excellent service Well done again Rebecca Thank you X

Great customer service

Thank you to Nimat for the help you gave me in sorting out my refund I spoke to a number of advisors who did not understand the issue I had regarding my returns Nimat sorted it my issue and processed my refund Great customer service Thanks

Just had a problem with a item I

Just had a problem with a item I recieved messaged them and within 30mins had a 50 refund So I could get the item dry cleaned The advisor Husna was absolutely brilliant Excellent customer service

Diana was great and sorted out the

Diana was great and sorted out the issue quickly via messenger

Returned Items

I returned some items and wondered when I would be refunded I emailed customer service and received a reply very swiftly from Humera who explained everything about my returned items and the refund process First class customer service Humera and thank you

I find customer services is very good

I find customer services is very good Each occasion I had an issue it has been resolved within the next few days