


Dorothy Perkins - Women's Fashion Online
Based on authentic user experiences
Sarah-Jane Beattie
6730 reviews
N/A
1 year ago
Very good customer service
I shop with Dorothy perkins often I have never had any issues before I had a problem with an order I placed and received this time I contacted customer service and they got back to me very quickly Joshua C was very quick at responding and very helpful He helped me resolve the problem quickly Thank you for all the help
MRS LAST
6730 reviews
N/A
1 year ago
Totally resolved quickly
As soon as I raised my query I heard back in a few hours about what had happened how they could fix it Was super quick handled brilliantly thank you Cherry and thank you Dorothy Perkins for a quick efficient resolve
Christine
6730 reviews
N/A
1 year ago
Excellent Customer Service
I had to contact customer services re a return A lovely person called Danelyn was very helpful sorted my problem straight away Thank you again Danelyn
Erin McNulty
6730 reviews
N/A
1 year ago
Hassle free assistance
Dolores was extremely helpful sorted out my problem regarding a refund delay quickly with no hassle on my end
Antoinette lees
6730 reviews
N/A
1 year ago
I am so impressed with the service I
I am so impressed with the service I received today thank you the lovely Rebecca I sent an email to say I hadn t received my parcel and within the hour Rebecca had arranged a new delivery which will be here here within a day or two free of charge Excellent service Well done again Rebecca Thank you X
nimisha mistry
6730 reviews
N/A
1 year ago
Great customer service
Thank you to Nimat for the help you gave me in sorting out my refund I spoke to a number of advisors who did not understand the issue I had regarding my returns Nimat sorted it my issue and processed my refund Great customer service Thanks
Tanya Mepham
6730 reviews
N/A
1 year ago
Just had a problem with a item I
Just had a problem with a item I recieved messaged them and within 30mins had a 50 refund So I could get the item dry cleaned The advisor Husna was absolutely brilliant Excellent customer service
Customer
6730 reviews
N/A
1 year ago
Diana was great and sorted out the
Diana was great and sorted out the issue quickly via messenger
Gwendoline Fairfax
6730 reviews
N/A
1 year ago
Returned Items
I returned some items and wondered when I would be refunded I emailed customer service and received a reply very swiftly from Humera who explained everything about my returned items and the refund process First class customer service Humera and thank you
Miss Sabina Islam
6730 reviews
N/A
1 year ago
I find customer services is very good
I find customer services is very good Each occasion I had an issue it has been resolved within the next few days