Draker Reviews

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draker.co.uk
3.90
103 reviews
Great Rating
Based on 103 user experiences

Rated 3.90 out of 5 by 103 Happy Customers

56.3%
19.4%
1%
4.9%
18.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 103 reviews

Overwhelmingly positive reviews describe Draker as professional, efficient, and helpful, with agents praised for responsiveness and expertise. Multiple clients highlight smooth transactions, quick property finds, and attentive service, particularly naming agents such as George, Mo Kanso, Liana, and Kyra. A small number of negative reviews report issues including deposit delays, maintenance problems, and misleading listings. The overall experience is highly recommended for both landlords and tenants.

What customers love
  • Helpful agents
  • Fast response
  • Professional service
  • Efficient process
  • Great communication
Common concerns
  • Deposit delays
  • Poor maintenance
  • Misleading listing

Last updated 1 month ago

W

Great Agents

Very professional from day one - quick to understand my needs property location wise and had a great portfolio of properties to look at Will in particular was very helpful and ensured the tenancy process viewings were efficient
W

Great experience

Great experience - our agent Elena was quick efficient and very hlpful Managed to find a property and get everything closed within a week
A

Thank you to George Mikhailenko for the

Thank you to George Mikhailenko for the amazing service provided throughout my flat search Your advices and the ability to understand my needs were formidable
A

Liana Mo and Draker team

Liana Mo and the entire Draker Lettings team are excellent professionals They are clearly working diligently for both landlord and renter I highly recommend their company for lettings services
S

This is the agency to work with for

This is the agency to work with for lettings full stop This review is specifically for Sabrina Alam Head of Client Accounting Sabrina is awesome and so on top of everything She responds so quickly there is no question she is not going to find you an answer for and she graciously helps me with all my unique tax circumstances Sabrina you are awesome
A

Ben helps me a lot about finding a

Ben helps me a lot about finding a flat They are really kind and helpful
L

Great experience and helpful team

Personal service going the extra mile available when you need them with great advice The team are professional and really good at what they do As a landlord you want a quick turnaround reliability and good communication Trust is huge and they do not disappoint As a tenant you want a team who listen help get things moving first time round and assist when you need them Transparent and easy process to follow that works around your needs - remote digital they have it Want to let with tenants and sell insitu Speak to them Need an inventory or maintenance etc Special thanks to Ella Ben Spike Liam and of course Tim
M

Professional and outstanding service

I received outstanding and professional service from Ben He was always helpful during my search for a new property to rent He went above beyond to help me secure the property I wanted As a working professional I appreciate the efficiency of the service he offered and keeping me up to date during the whole process Great service and would recommend without any hesitation Thank you Ben
M

So grateful

Liana was lovely from the moment I met her She understood how quickly I needed to secure a flat was great at staying in communication about the process and did her absolute best to make it happen for me and we got it It was a pleasure working with her and truly felt like she was on my team I m greatly appreciative
S

Thank you Menorah

Liana and the team at Draker Lettings provided exceptional service when letting a flat from them They were responsive friendly and incredibly helpful in setting up the flat Would absolutely recommend

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