Draker Reviews

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3.90
103 reviews
Great Rating
Based on 103 user experiences
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AI Review Summary Based on 103 reviews

Overwhelmingly positive reviews describe Draker as professional, efficient, and helpful, with agents praised for responsiveness and expertise. Multiple clients highlight smooth transactions, quick property finds, and attentive service, particularly naming agents such as George, Mo Kanso, Liana, and Kyra. A small number of negative reviews report issues including deposit delays, maintenance problems, and misleading listings. The overall experience is highly recommended for both landlords and tenants.

What customers love
  • Helpful agents
  • Fast response
  • Professional service
  • Efficient process
  • Great communication
Common concerns
  • Deposit delays
  • Poor maintenance
  • Misleading listing

Last updated 4 weeks ago

V

draker letting Salone Square

The people at draker letting Salone Square were very friendly however for me the entire process of signing contract is very unpleasant The manager keyed in the contract price wrong higher than our agreed price this problem happened for more than two times and made me feel Draker is trying to play a trick on me Apart from this they even typed my name wrong on the contract When I corrected them the wrong price and wrong name they did not apologise I like the flat that Draker found me but I don t recommend their unprofessional contract-signing service
A

The flat rented me in Victoria

The flat rented me in Victoria the lights were not working at home and repair after 2 months I lived 2 monthy without light in the living room and I have been living for 3 months and the heater is still not working l said a few times but nobody no interested and they wanted money for this impressive I wasnt satisfied at all Best
L

Don t be fooled

Don t be fooled by all the great reviews Indeed the whole renting procedure was perfect Mo Kanso is a superstar Always very very helpful and proactive from showing the apartment to answering questions throughout the entire process making it very smooth Unfortunately that is about all the good service you will get from them The rest of my experience with Draker Lettings was far from satisfactory Their property managing agents are impractical and inefficient The amount of energy we had to spend pushing chasing complaining for things to get done was unreasonable They have no sense of urgency and lack people skills which reflects on a very poor and slow service i e we had no hot water in one of the showers for almost 1 month DURING WINTER The check out was also problematic It took over one month to get the full deposit value back as they were unfairly charging us for extra cleaning costs after having guaranteed that if we opted for their Professional Cleaning Company this would not happen I definitely DO NOT RECOMMEND renting a property from Draker Lettings Their lack of professionalism makes you feel like you are dealing with amateurs It is just one frustration after the other
M

I really don t recommend that agency or

I really don t recommend that agency or at least Edward We went to see a flat studio because on the phone he told us a price and in person he told us it was more money He made us waste our time and after talking to the landlord about that studio flat asked us for even more money I do not recommend it
M

Very slow reply

Before paying was very welcoming and replied to messages promptly since paying the rent hardly replied to messages read and not replied I don t know if that s reasonable or not I find it very disappointing
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