Drivesavers Reviews

Would not recommend for video recovery

Lost video files after inadvertently reformatting an external drive Sent to drivesavers They called me that they had recovered all the files and charged me almost 2 000 including 89 for a 1TB external drive When i received the drive more than half of my video files could not be opened When I called them they told me that those files were destroyed Why didn t they check before mailing out the drive Even the few files that were recovered were essentially random video clips from different video files which I couldn t piece together They agreed to refund 1 000 but then I essentially wasted 1 000 If they had told me of the random video clips rec and also that they couldn t recover most of the files I would not have proceeded with the project Also to charge 89 for a 1 TB hard drive is hard to fathom

If I could give a Negative 5 Stars I

If I could give a Negative 5 Stars I would This is a 2-part review My experience and then my attempt to contact higherups and resolve the situation I was so upset because of how they handled this that I left a negative review on Yelp I then thought about it and could not believe this company would try and scam someone like I feel they did then ruin my HD I was told the drive had been imaged meaning it was recovered but they had not open the HD or done anything else to it I thought the right thing to do was approach the owner directly Part 2 I have never left a negative review for any business This time I must so no one else experiences what I did I should have read all the 1 Star reviews before going to them I had a perfectly good 6T drive with 10 years of files on it I run a commercial photography studio and have a large computer tower that I have multiple large drives in I was replacing my main SSD when I damaged the connector on the 6T drive I called them and ran the drive over right away and was quoted between 900 and 3900 I explained that the files were intact and just the drive connector was damaged I am very computer savvy but I was not aware that the PCB board can easily be replaced by removing a few screws and replacing it and I explained to them I had an identical drive and board bought from the same HD lot I have my initial Yelp review below this 1 I thought I would try and contact the owner JAY HAGAN on April 2 2021 thru LinkedIn but received no response I then contacted GARY BLOUNT Director of Global Sales on April 5 2021 and he referred me to LORRAINE DAVIS Customer Care Manager on April 12 2021 who ignored my LinkedIn message Part 1 Here is my original review I am NOT happy AT ALL I thought I was going to get honest and professional service and I am fairly computer savvy In retrospect I really think they were trying to pull a fast one I damaged the SATA connector on a hard drive while changing a different drive I called explained the situation and clearly explained that the files were intact I had just damaged the connector This was on a Friday They quoted me 900 to 3900 which seemed pretty steep but I needed the files since my backup was not as current I later found out that HO PCB boards can be replaced and inexpensively which means it should have been easy to fix A couple hours after I dropped it off Sam called me and asked what types of files was I trying to recover again I explained that all the files should be intact He said he wouldn t know until the techs looked at the drive and I OK d moving forward So Monday rolls past and I called and talked with Patty and explained again along with the new info I had on the PCB board replacement She said she would expedite things and find out No call back I said I did not want to pay almost 4000 for a recovery of uncorrupted files Then Tuesaday morning still no info about the drive I called and said I was not happy and wanted the drive back I was then moved up to a supervisor who was very rude asked me if I had a clean room and said this is like doing heart surgery I asked what had been done She finally said the drive was imaged meaning it could be copied to a new drive I asked if they opened the sealed drive and she said no I said I wanted it back and picked it up today I had a matching PCB board from an identical drive because I had bought them at the same time The boards are identical Now the drive is unrecognized and useless I moved the board back and forth with the other drive so I know it ts working My wife heard the call with the supervisor and she was stunned at how she talked down to me Did I say I am NOT happy Buyer Beware

Don t give your iphone if it is in

Don t give your iphone if it is in recovery mode In any case don t give it to Drivesaver They are not informing what they are exactly doing on the iphone They tried to recover data from the chip by unlocking the phone So I couldn t login in my iCloud account Dont believe any data recovery service without a brief explanation They are using technical words In my experience telling everyone not to believe Drivesaver Their service is too frustrating

Rip off place

Rip off place taking advantage of customers unfortunate circumstances They quoted me 750 all the way to 4 000 to recover my data from a computer that i couldn t turn on What in a world are they thinking we re fouls

the team is very helpful recovers all

the team is very helpful recovers all my records recommended

best service in the town

best service in the town love your drive savers on the spot got a good one with 20 terabytes

It is the best platform for the

It is the best platform for the trading of new companies and business that need global reach

Awesome service

Guys you are awesome I m happy with the quality of services and the price

True professionals

I have never faced situations when I required data recovery however I have recently changed my PC bout a new one and wanted to transfer all the data from my previous PC to a new one and acidentally some of the vital files for me were removed I didn t know what to do however I knew that there are some companies which could help me to recover this data I found this company and applied to it I described in details what has happenned and they told me that they could help me They did everything pretty fast and all my missed files were recovered