Eatonhomeimprovements Reviews

My experience with this company has been a good one The work done is excellent The staff were very willing and polite

What I really liked about Eaton Homes is that he didn t pressure or hound us into buying We got back to Eaton homes after thoroughly researching their windows The surveyor came after a week and the windows arrived after 5 weeks We appreciated that we got an immediate call after the delivery of our windows for installation Day one half the job was done day 2 scaffolding up and rest of the job completed The scaffolding was taken away this morning on the third day We are still waiting for our composite door but the service honesty friendliness and communication has been so good that we can t complain We were emailed upon request screen shots of our FENSA registration as we are going away and we wanted to see that all has been registered There s nothing too much for Emma as she s always happy to help Mo is a gem and Matty the fitter is a star He talked about safety with us and the children as they were around but also let them see and talked through what he was doing It was helpful to know who was coming to do the windows Over all a lovely experience Just waiting for the door now and fit indirection on Sunday

Only 4 stars as I am yet to have an installation but have had a quote for a window The sales lady was very knowledgeable and helpful explaining everything thoroughly Looking forward to installation and will be back to review the installation too

I wasn t confident to make a choice from who we had seen because of the two different price ends quoted Then I contacted eaton from a flyer to get a price but not to go with them as I hadn t heard of them but just to see what they come out with to compare I m so glad I called eaton because the person on the phone was so interesting and informative that I knew my job was going to be done to perfection 4 weeks after the survey Eaton have done a beautiful job and the quality of the windows is something I thought I couldn t afford to have Work is seamless as though the new windows have always been there and as though the old bricks were made around the windows Didn t realise how good having the windows done would make me feel

Just had two composite doors fitted absolutely stunning I m so chuffed Very professional clean and tidy excellent fitting team I will have no hesitation to recommend these guys East or West Eaton Home Improvements is the Best

The customer service I received was amazing they go above beyond to make sure everything is well explained I had a my bay window done along with 4 windows composite door I ve given them a 4 stars because there was a week delay on my door that didn t get fitted in on the same day as my windows They did make sure to clear up after work was competed and I m extremely happy with the finish

We replaced five windows including two bay windows as well as a porch At the point of sale Eaton were great They really are a pleasure to work with compared to so many in this industry that simply don t stop calling you Eaton are nothing like that instead they offer you informed and knowledgeable advice Mo is the star patient knows his stuff and is always available I intend to replace a back patio door and a window next year and wouldn t hesitate to use Eaton again Thank you

We have 7 windows installed by Eaton for our new home recently Emma has been very patient and approachable throughout the process The team also accommodated our schedule for pre-installation review and even carried out the installation on a Sunday The windows are sturdy covered by 15 years warranty and we are in the process of arranging post-installation survey from FENSA The price is reasonable and competitive too The only reason we are unable to give 5 stars is due to the standard of cleanliness during installation Old dusty and used dust sheets were used to cover our new carpets and no new dust sheets brought for our mattress It was explained that the company has policy that dust sheets can be used for two projects as the installation work is not too dusty which we don t agree as it involves sawing and drilling work lots of dust produced during the process The dust sheet is also clearly very dusty and not cleaned with stains mark - we doubt it has only be used once We can see the team strive to provide the best service so we sincerely hope the policy can be reviewed and avoided in the future

We had our windows and back door installed with Eaton Home Improvements The price was very reasonable for the quality of the windows The quality of the installation was top notch Matty who fitted them was friendly and professional Mo was quick at arranging the installation The service from Emma was fabulous