Eldmandate Reviews

Abhorrently awful product the staff is wonderful but they are trying to support an unreliable glitchy product The tablets freeze if you use your personal device you literaly can t do anything else with it without adversely affecting the log and mileage Update November 16 2023Serious issues with mileage tracking app functionality obtuse customer service glitches absolutely nothing has changed in months

I have been trying to cancel my service for over a year The reviews of this company is based on customer service dept begging pleading during a call to leave review on spot I switched to Keep Trucking ELD system because of better service DO NOT USE THIS COMPANY

I been a costumer for 3 years They take money from your credit card without authorization One of my eld is due for November but they always start calling months before the renewal Date Once I didn t answer their phone calls they still took money from my account I use to pay my renewals Without sending me any kind of notification

I have asked repetitively for them to stop calling and they will not CalledCallers are not calling from California Watch out for the reviews they are as plentiful as their calls

I just called the customer service I was having issue about me and my co Driver aboth logbook showing the drive time while I was on the sleeper I called couple times I asked supervisor or manager last thing they said someone is going to call you it s been almost an hour

Worest customer service i never seen like this typeof sale i ask the them no subscription ELD i just need one time payment but when they send the receipt it is one year subscription less than one minute i called her to cancel she said i can t canceled u already buy just use it if u don t like cancel for next year Don t pay before u check the details or the deal they have hidden fee

Very Trash company Will not refund me Cancel my contract promised me refund in 24 hours in email Devices never stay connected Called then every day Denying to pay me Will report them to DOT and truck stop Unsat service

This company is very trashy and will lie just to get a sale Spoke with George and he lied about getting a free month and a promotion that was only good for that day He said pay 75 today for device no payment for first month and 25 after that and shipping is on us Come to find out I was paying for two months in advance and 30 for shipping when they said shipping was on them All lies I then reached out for a manager which im not sure if it was even the manager cause it sounded like the same guy He agreed nothing is free and they shouldnt have use that term It was only when I broke down the fee to them and told them what they were actually charging me They still tried to say they told me all was included No you said pay 75 today for device no payment for first month and 25 after that and shipping is on us Then said it will take 2-3 business day if you get today which is a Tuesda youll receive Thursday evening Well come Wednesday I called to checking shipping and was told it will be shipped later today So that means I wont get my device until the next week

Daniel asfaw malt transportation jordan is giving excellent service

Yaroslav MaliovanyyWINTRUCK INCRichard helped me were well Thank you so much