


ellenor Providing Hospice Care and Support to Families
Based on authentic user experiences
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6775 reviews
N/A
6 months ago
Overwhelmingly counterproductive
Overwhelmingly counterproductive Whenever you require assistance you can expect at least 3 phonecalls asking the exact same questions despite having already explained everything to them in the initial call Average lead time is about 4 hours even if you re having an emergency where patients are actively trying to hurt themselves and the eventual response will more than likely involve shoulder shrugging They employ nurses who struggle with changing a patient s underwear I have genuinely found old pairs left inside the new ones while the patient is wearing them Some nurses will wait until patients that are clearly in a suggestable state to be unattended so they can fit catheters that obviously aren t required Among many many other things their staff can be very rude patronising and generally not at all pleasant to deal with Wouldn t trust these parasites as far as I could throw them if I become terminally ill with cancer I seriously would rather be left to my own devices If you feel like you must use them keep a very close eye on everything their staff do and collect evidence wherever possible