En-uk Reviews

Easy to set up

Speak as I find My doorbell had some gremlins The kit didn t perform well in the cold weather and never recovered Ring contacted me and offered me a new one without hesitation Camille at ring com was great

Excellent customer advisor

Excellent product I bought this to give myself some peace of mind as I have two children I find answering the door late night to be abit it a daunting experience this product relieves that stress right away Also allows me to keep track of who s been to my door and around the front of the property in the day while at work It was so each set up even for a tech newbie like myself making me very happy when I set it up Mel86

Ring com are a brilliant co to deal with

Easy to set up Everything you need is in the box I did break the head on 2 screws but other than that everything gas been great Its easy to set up using the app The battery charges in around 4-6hours it has indicator lights so you no when its charged I have mine on the most used settings and i get just over a week on a charge There is space to have a second battery aswell which is a good idea

Great service

Mohammad was excellent He was very informative excellent listener and really patient He is very knowledgeable and answered all my questions and more importantly fixed them and it was all sorted out Thankyou Mohammad and ring Your security system is excellent and has given me peace of mind

Great customer service

I have Ring com doorbell 2 spotlight cam and stick up cam installed in my home and I must say they all work perfectly A slight problem with original doorbell was dealt with immediately by Ring customer services and a replacement was issued to m without delay I have to say that for me the customer services dept have been absolutely fantastic and solved my problem immediately

I personally feel the customer service

I purchased a ring doorbell it worked perfectly until last week The video recording was just black I googled ring com chat and had a chat to a lovely man that said we will replace the one you have send the old one back and we won t charge you for the new one A few days later a new one arrived with the stickers to return the old one Very happy with the service from them Thank you guys

Excellent communication and customer

Great customer service I had to telephone twice today for help On both occasions the customer service agent was super friendly and extremely knowledgeable My problems were solved quickly and efficiently I was issued a replacement device free of charge Can t fault this company Would definitely recommend

Just brought the Ring Alarm system and

I personally feel the customer service is excellent at ring after been in touch with 2 lovely guys called Dave J at Headoffice there resolved my query I have now my ring door bell and my chime pro will be setting this up in the next coming days fast delivery and also customer service Thanks guys I will be recommending you guys to everyone too

Highly recommended

Excellent communication and customer service from RING We originally contacted ring via FB and we had a very quick response We were transferred over to technical support where we were contacted by a very friendly and helpful member of the team- Eric He scheduled a call with us and went through the issues we were having and gave us a quick and efficient resolution Considering the time of year and the current pandemic I cannot fault this excellent customer service Thank you