Es Reviews

Wrong product and arrived late to boot

Wrong product and arrived late to boot Niece s birthday ruined Evita esta empresa como la plega Highly suspicious that Privalia confused an all-blue dress for an all-white dress Paying 20 in delivery fees for two products okay but when one isn t what you asked for you end up paying almost 50 of the overall price in delivery fees That s ridiculous On top of that you have to print off forms and make up packages for them to pick up when the error is theirs and theirs alone And what s the response a generic apology Disgusting customer service Where is the product I ordered One is tempted to think that in certain circumstances Privalia chooses to send the wrong product on purpose to claim more fees as they offer nothing in return and the original product Gone Muy sospechoso que Privalia confunde un vestido todo azul para un vestido blanco no el del meme Ya se paga mas de 20 en gastos de env o lo sube hasta casi 50 cuando uno de los productos no es lo has pedido Te devuelven algo Nada Te entregan el vestido original Ni hablar Otra empresa que da asco no le importa ni un pito sus clientes solo quieren chuparte el dinero a todo precio

Total rip off

If you pay for premium you only get free shipping on orders over 50 and your can only order certain products Such a shady company Total rip off and shipping that takes forever

very bad

very bad My wife has a shipment that lacks a package and month and a half later here she follows everything in my house without solution Today we still waiting

I will never buy again after not

I will never buy again after not receiving all the items in my order The tracking signature it was not ours and they did not refund us the money back I opened a complaint

Pathetic customer service

Pathetic customer service I ve been waiting for more than a month for the mattress I ordered they still can t or won t tell me when it will be delivered or even where it is in the system

Possible illegal marketing by saying that they include items that you will never receive

I bought a stroller and it said that several things were included as for example the new baby born capazo which is the new baby born bed connected to the structure of the stroller I even took a screen shot of it to show it to a friend because it was a good deal Well it came without it When I claimed it they had already changed the description and didn t want to accept that the description included this item when i bought it even after showing them the screen shot They basically told me that if i was not happy with it i was free to return it and that s it Very disappointed and wandering if this is illegal marketing convincing you to buy stuff saying that they include things when they don t

Privalia suck and I am gonna tell

Privalia suck and I am gonna tell everyone about this I ve been waiting for days and I don t have a concrete response really Poor service and I never received my packet I am currently in Mexico

disappointed

I ordered clothes from Privalia and literally ripped the second I put them on it s supposed to be original clothing but u can definitely tell the clothing is cheap looking totally disappointed never spending my coin here again

I ordered 2 products last April 30 and

I ordered 2 products last April 30 and then they delivered at home maybe it was June and nobody at home so i don t get the products they did not call me before that they will deliver on that day so i supposed that they will come back and deliver the product sad to say i did not receive the product until now I emailed privalia telling them that if they deliver the product if it is possible in the morning and i am at home but i dont get a reply so i called them and to my surprised they told me that the product has to returned to sender so i said wow what a service you had give me back the money and i will never order in your site anymore but i never get the refund