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Reviews
2.11
5-star
27.78%
4-star
0%
3-star
0%
2-star
0%
1-star
72.22%
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Sham
N/A
11 months ago
Zero star
Zero starDO NOT BUY if you are in UK Sent back 2 orders back to back-Sent 10 emailsNo responseBeen almost 1 month- no refund Total order was almost 200 No cx service number in uk Saw them on instagram I am currently working with the UK team to have them stop trading They are absolute fraud You should be ashamed of yourselves
Jibran Mustafa
N/A
11 months ago
The store sucks Ethnic has the worst
The store sucks Ethnic has the worst customer service My cousin ordered a suit cost 13k The product that came was damaged I sent them back I even have their email and on calling their customer service they said they don t have my email or the dress It s been more than 3 weeks now No money return no dress Total piece of crap Don t think they even read these reviews
Wajeeha Shabbir
N/A
11 months ago
Ethnic by Outfitters Pakistan
I feel very sorry to have spent my money online by buying products from them Lack of professional support to customers It has been 10 days and I have no clue whether I will receive my order or not Despite contacting them on INSTAGRAM their lazy team is not responding When I tried writing a comment regarding my order they blocked me I reached out to their concerned email phone email does not work and no one ever picks their phone For international delivery they are absolutely unreliable My first and worst experience with this so-called brand I also tried reaching their Deputy General Manager E-Commerce at ETHNIC Outfitters Stores - Rizwan SALEEM and still no response It is a shame no customer centricity is present with such brands
A J
N/A
11 months ago
They don t even deserve a 1 star more
They don t even deserve a 1 star more like 0 star Please don t order from them They haven t refunded my money and didn t respond to my email once I start asking for my refund Proper scamers
Miss Diva
N/A
11 months ago
It s been a more than 2 weeks since I
It s been a more than 2 weeks since I made my orders they took the payment and i received confirmation email and i am still chasing my order send them multiple emails and no reply at all Poor services and I am definitely not gonna purchase anything anymore from them I need my refund ASAP
Toshiba Hassan
N/A
11 months ago
Regular customer here last week ordered
Regular customer here last week my sis ordered 3 dresses they charged extra 1500 tries to contact by email and call but they didn t care so disappointed customer service
Narmeen
N/A
11 months ago
Most bad experience with Ethnic by
Most bad experience with Ethnic by outfitters They have zero customer service manners Their dealing toward customer is totally unprofessional Specifically for customers living abroad They have no refund and cancelation policy And you can t expect any support and proper answer from them Company hire professional employees to attract customer but their employees are doing their best to lose the quality customers I will advice my whole family not to deal with ethnic Even what I brought from them was waste of money and disappointment at the end And I faced so much distress to place order from abroad
Naheeda Kouser
N/A
11 months ago
Order not arrived after 22 days even
Order not arrived after 22 days even though it says 3 to 4 working days on website Made contact via email told it was 5 to 7 working days Since then no replies to emails Phone line makes you hold That is if it goes through The rest of the time an automated message says office hours are 9am to 9pm Mon to Sat and then cuts off Absolutely awful service and no way of getting a refund for a very big order
GroovyChic
N/A
11 months ago
Save your money It only looks good online
Ordered three outfits to Canada The material quality is cheap see through like the ones you find on the streets The embroidery has threads coming off torn seams and strange measurements A heads up that you get to pay customs fee on top Save your money
Syeda Seemab Zahra
N/A
11 months ago
FRAUD ETHNIC BRAND boht afsos ki baat
FRAUD ETHNIC BRAND boht afsos ki baat hai 1 5 year ho gaye aik hi complain krty huye laikn koi faida nahi hua Ghatia stitching ghatia fitting 20 000 ka jora ly lo ya 2000 ka msla same Koi notice leny wala bhi nahi hai Third class qism ka sasta designer heir kia hua jis ko ye nahi pta xs or xl ki fitting kitni hoti hai Khali desing acha hona kaafi nahi hota Hm lakho rupay khrch krty hn ap k brand pe or ap kaam k kapry tk provide nahi kr skty itni ghtia brand Ap ne apny paper karandi ki quality daikhi hai Hath lgany sy phat gya wo jora boht sharm ki baat hai kb tk aisy kma lain gy ap ko FRAUD brand