


Based on authentic user experiences
Unknown Dwayne
6732 reviews
N/A
10 months ago
Louise Stokes is an unkind human being
Louise Stokes is an unkind human being who lacks very basic knowledge of buying selling Properties She falsely informs clients and creates false expectations due to the fact she does not understand how long the buying or selling process can take We had a leasehold transaction but Louise kept pushing and pressurising us to complete within one month when our Conveyancer told us it would take roughly 6 months to complete Horrible and very rude to deal with
AllanC
6732 reviews
N/A
10 months ago
Why would anyone sell a house with Exp
Terrible agent and would never use them to buy or sell a house We ve been trying to view a property for a couple of weeks but the agent never returns calls or messages and the call centre simply says they re sorry but they don t know anything about the property and its the agent that has to contact us Bizarre and have no idea why anyone deals with them We were interested in the house but having read reviews on here unless the vendor moves to another agent forget it
Coll Benson
6732 reviews
N/A
10 months ago
Money grabbing shady business
Very shady company I ve worked with two real estate companies and eXp are just money grabbers Go to a reputable company who are not out for your monthly fee and do not support your set up for 3 months I had to stop due to some personal issues and my mums health dementia This company are charging me 500 even though I messaged and wrote in to cancel termination and was told by James Hummerstone-Pope I could cancel anytime Fraudsters Should have terminated my fee as now I ll be claiming my fees back in court See you then
Consumer
6732 reviews
N/A
10 months ago
GLEN CONN AVOID
GLEN CONN AVOID Remember that name GLEN CONN AS CON is in his name Was selling a property and because of the difficulty in contacting him many appointments were left unattended by him and some slots were even left unbooked Had a few buyers even telling me he offered to put their offer forward first for the right price Never trust this online agent there is a weak complaints procedure aswell VERY UNPROFESSIONAL AND RUDE Definitely felt there was a racist element to how he was behaving towards some viewers
customer
6732 reviews
N/A
10 months ago
Avoid exp and Caren Gilbert-Weedman at all costs
Avoid exp and in particular Caren Gilbert-Weedman at all costs We first submitted a viewing request for a property on 10th April and it has taken countless emails and voicemails to finally on 14th May confirm the viewing Caren s communication has been abrupt and borderline rude throughout and today she cancelled the viewing for tomorrow with no warning nor reason given She is the worst agent we have ever encountered and part of a poor excuse for an agency in exp Please don t waste your time and energy on this company
Iain Palmer
6732 reviews
N/A
10 months ago
Unprofessional Agent - Nathan Littleboy
Arranged a viewing but agent sent message on the day requesting a change to viewing time Sent message back saying that I wouldn t be able to make the new time Didn t receive any response so assumed cancellation Following this received two rude and unprofessional messages from the agent
Humzah
6732 reviews
N/A
10 months ago
Quote Ref -GW0451
Ref -GW0451Awful service Agent doesn t answer calls or respond to texts Good luck with people selling their houses with this lot Agent doesn t answer calls or texts Called the company who said they d pass on the info and viewing date but still heard nothing Filled in contact forms etc still nothing It makes me not want to buy the property after all Update Agent sent a text saying they were away but when I text or call them after I finish work there is never a response
Andre Manquinho
6732 reviews
N/A
10 months ago
Unprofessional and unreliable
Unprofessional and unreliable 2 messages and a phone call and they never got back to me seems they don t want to sell their properties
B Y
6732 reviews
N/A
10 months ago
Our estate agent seemed to be more
Our estate agent seemed to be more concerned with his Instagram image than acting professionally Very dismissive seemed to think its appropriate to send voice notes with updates or negotiations over whatsapp over giving you a call or emailing I also didn t believe he was effectively communicating with the sellers He was less than enthusiastic in this whole process wanted to create a bidding war and we were negotiating more than reasonable offers Also if you re going to lie to sellers Make sure your instagram story matches He told us it had 3 offers competing then two hours later posted a video saying 2 offers on the house
Brigitte
6732 reviews
N/A
10 months ago
Awful company don t trust them
I have been trying to arrange a viewing for 2 weeks now and after 3 emails and 3 phone calls I am just giving up I feel sorry for the Sellers who are trusting Exp to sell their property if they only knew how unprofessional and rubbish they are they d be horrified It s so obvious the positive reviews have been written by employees or friends