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AI Review Summary
Based on 32 reviews
The reviews describe a decline in service quality over time, with frequent reports of lost parcels, slow responses, and wrong items shipped. Customers highlight long waits, damaged goods, and high fees. Some note reliable USA shipping and reasonable options when orders are fulfilled correctly.
What customers love
- Fast delivery
- Good product quality
- Smooth delivery
Common concerns
- Expensive pricing
- Lost parcels
- Wrong item shipped
Last updated 2 months ago
H
hazel peck
I gave this review 3 stars because in all fairness I have shipped a few hundred parcels with EzShip USA over the past 4 years Altogether there was only 1 lost parcel which just happened The time taken to update and ship has gone up as well but they are the cheapest there is for US forwarding and there really isnt much to complain about Unfortunately ezship China is subpar It used to be affordably priced at 1 69 0 5kg but has since increased to 2 90 Offfical taobao forwarder charges 15 RMB 0 5kg which is roughly 3 3 Compared to official forwarder Ezbuy parcels are only insured 100 instead of the full amount SUPER SLOW to update 3 days for some items and alot of items marked as sensitive when official forwarder can forward also Where Ezship is still worthwhile using is their Sea shipping For small items that arent worth much monetarily it is still a good option But if youre buying anything expensive or urgent dont bother with ezbuy