Ezbuy Reviews

ezbuy Online Shopping Singapore - Fashion Beauty Furniture Toys More

ezbuy.sg
2.25
32 reviews
Poor Rating
Based on 32 user experiences

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Rated 2.25 out of 5 by 32 Happy Customers

21.9%
9.4%
3.1%
0%
62.5%
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AI Review Summary Based on 32 reviews

The reviews describe a decline in service quality over time, with frequent reports of lost parcels, slow responses, and wrong items shipped. Customers highlight long waits, damaged goods, and high fees. Some note reliable USA shipping and reasonable options when orders are fulfilled correctly.

What customers love
  • Fast delivery
  • Good product quality
  • Smooth delivery
Common concerns
  • Expensive pricing
  • Lost parcels
  • Wrong item shipped

Last updated 2 months ago

C

ezShop is Reliable for US to SG

Reliable for US to SG when buying from eBay using ezShop I haven t tried ezShip All items arrived safely packed If some parts of an order were missing it was the eBay seller s error Great communication and great customer service Shipping might take a week or two but items always arrived safe If you need an item faster there are other companies like comGateway also recommended Local delivery after it reaches Singapore is very fast with excellent drivers with an sms sent on the day of delivery When buying from Taobao I used ezShop as well not ezShip Also arrived safe Hunt for coupons and keep a look out in your emails that helped me save on shipping I have loved using them my experience may not reflect yours If in doubt talk to them first before buying
E

Never been an online shopper

Never been an online shopper and Covid-19 made online shopping a good experience for me Second purchase so far and I am really satisfied Shipper really takes in suggestions on how to pack the items and it s good to notice that the orders arrive in proper condition
S

item was lost Ezship team performed checking and found my goods were returned to the supplier

update the ticket office replied by ticket within 1 day they liased with the courier and found that my parcel was returned to the supplier Kudos to the professionalism fo EzshipPrevious comment my item was lost and not even updated on the page 300 dollars worth of items The agent even updated the courier from taobao on the receipt of the items but lost it UNprofessional
A

Smooth delivery

I guess only those with bad experiences bother with reviews Took a chance ordering a pricey item from a Net-a-Porter sale via ezbuy as no delivery is allowed to a Singapore for that particular brand Customer service via phone are based in Singapore and always knows what they re doing
A

Had used their eShip service from CN to

Had used their eShip service from CN to SG for a few years Very good service cheap fast and reliable Only limitation is that they cannot ship dry meat fish food and medicine unlike Taobao s official Cainiao
Z

Reliable and convenient

Excellent for shipping our orders fromChina Relatively fast and the delivery points for collection make it very convenient Highly recommended
H

Fantastic experience

They re still the service I trust for fragile items that can t handle air freight that no one else ships afaik and for affordable sea shipping with GST service charge added of course The estimated of shipping time is near perfect unless you get caught in the 11 11 or 12 12 rush season on Taobao for me it took from 7 Nov to 26 Nov and I could arrange a neighborhood station collection for the next day Provided your seller packs the items well on their end your items inside the box are safe except for dings on the outside cardboard box So request them to pack well I know there s a lot of gloom here so i just wanted to add some bloom

About Ezbuy

Buy Global Locally Online shop Fashion Beauty Shoes Gadgets Food more direct from China Korea USA Taiwan Local Wide Variety Low Prices Free Shipping

United States

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