Ezbuy Reviews

To be fair ezbuy sg is at its best a simple and cheap method of online shopping here in Singapore Because a myriad of products are made available from China the cost is cheap and options to collect from nearby locations drives down the delivery prices However as soon as something goes wrong it is a nightmare I ve had seller run out of a certain item and it took forever to get a refund or to even figure out what the hell was going on because there was no update and no details given And if you unfortunately indicated the wrong address or made a mistake in the order there is absolutely no changing because the customer service is appalling and even the online chat is in Chinese Which is frankly unacceptable as it is not just chinese understanding people who will buy from the site In conclusion pray nothing goes wrong and make sure you ve got everything right before you click the order button

Most reviews here are negative People just need to find a place to vent when thing goes wrong I have no doubt about their bad experiences But people don t come and write when things are right I am here to complain about the recent price increases for their airmail Taobao direct mail is cheaper and faster But generally ezship has been giving me very good value service for many years I do have problem with them but most are resolved well Some weighing may be on the high side but I take them as support to them as they do fill a big gap that taobao direct shipping cannot do

I came here initially wanting to write a bad review for Ezbuy s extremely slow delivery but I scrolled through tons of negative reviews seemingly worse than my experience I was angered by a recent purchase of mine taking close to a month to arrive a week longer than their stated ETA I have been a huge user of Ezbuy s shipforme and buyforme service for years since they started 65daigou Over the years I witnessed their delivery fees getting pricier and their shipping ETA getting longer and longer Even though their shipping fees increased I stayed because I was used to their platform My friend had already switched to another service provider I m not too sure what hit me but I was reminded of how Ezbuy used to be the best service provider for purchasing from Taobao For this I m grateful for Ezbuy I mean back when Taobao was not very accessible to foreign buyers Ezbuy was a lifesaver They have also resolved and refunded items that was not received by me So thank you Ezbuy for shipping countless parcels for me making it extremely affordable for us and still maintaining good service Still would like to say I will be moving on to another shipping provider whose delivery is cheaper and yet has a shorter lead time I might return to Ezbuy if the new shipping provider has a bad service