Flightsguru Reviews

i rang FLIGHTSGURU on 6th December 2019

i rang FLIGHTSGURU on 6th December 2019 at 7 30 pm as i had seen a flight for London to goa in February returning in April for 437amazing can t book online phone only so as i said i rang them gave them the dates only to be told that was one way only now as i have said i put in the dates on their website outbound and return and the price came up as 437 along with a list of other prices from other carriers i came down from being amazed to gobsmacked what a rip of company when told the return flight would be over 850 if i went direct to AIRINDIA on their e-commerce website i can get a return flight for 493 i say again rip off company if i could give it no stars i would

This should be 0 stars as during this

This should be 0 stars as during this difficult time of covid19 an upcoming flight has been cancelled and to book a new flight I am being offered a new flight which although cheaper than original he is charging me additional costs on top which he cannot justify and I was told by another operator they could offer me a flight which I would not have to pay more money for and he is not prepared to give me a refund for the flight which has been cancelled Their is no empathy for the situation which is out of my control The manager Garren is so rude and highly unprofessional as every suggestion we make he says what ever its not his responsibility Never in my life have I dealt with such a rude and untrustworthy organisation Totally phoney travel company only good for taking your money

Lies lies no refund Stay Away

We booked our original flights to Chile over Christmas with a guy called Trevor all seemed well- except for the fact they charged extra for paying by credit card Unfortunately we got Covid and couldn t go but had insurance so was going to request a refund Trevor tried to talk me into paying 50 each per person to change the ticket to a flexible one but I declined The insurance company told me that I could claim reimbursement for the flights but not the tax As we hadn t used the flights it s a legal requirement for them to repay this money back to me that was back in December I still don t have it On the odd time that Trevor did reply- when he felt like it he told me it was being looked into He also promised several times to come back to me with an update never did My last couple of emails have threatened to lodge a complaint with ABTA but Trevor and the company don t seem to care as now there is radio silence So I still don t have the taxes refunded to me ABTA will be hearing from me in the coming days but BEWARE I will NEVER book with these people again

Wish 0 stars was available

Wish 0 stars was available Dear people please if you are thinking of booking a flight with these people I am begging you don t do it as they are scammers I went to hell and back with them and they have no heart no remorse they act as if they came from another planet When I payed for a flight with them to the USA my flight was cancelled i asked them what is going to happen and they told me i ve lost that money so to put me on another flight i will have to pay my travel fair all over again because it s not there fault I couldn t believe what they were saying to me and i asked to speak to the manager but to my surprise he was worst and that s when I found out that they are scammers So I am begging you people if you re thinking of booking a flight with them please think again W h brown

How can a booking agent go out of his

How can a booking agent go out of his way to book a flight see review below when booking flights for people IS PART OF HIS JOB

They incessantly lie to you

They incessantly lie to you My flights were cancelled due to Covid They wanted more money change my dates to a week later But of course according to them no refund as and when they are also cancelled I tried to change for 2022 but as much again I went to ABTA who told me I was entitled to the refund because the flights were cancelled by the airline I went back to them and speaking to someone different who was half decent he told me my refund had been applied for They had never informed him of that They lied to me on several occasions and were particularly obnoxious I will never book with them again

Non existent flights

Rang and spoke to Stanley got a deal for some flights from man to orlando for a party of 12 all good so far However the airline reference received wasn t recognised by the airline we rang Stanley back and was informed we would receive this a couple of months later this date came and went so we spoke with Stanley again and was told we would receive this after the balance was paid After we paid the balance we again requested our atol certificates and a airline reference that would work after much pressure Stanley finally admitted he had never booked our flights and couldn t honour the price We have now requested a full refund from the company will see how far we get

Bloody nuisance

This company just keeps sending message after message to my phone without me asking for anything off them I have sent STOP messages back to their number but they just don t listen