Based on authentic user experiences
Jackson Vose
7766 reviews
N/A
4 months ago
They make you add 10 to use their app
They make you add 10 to use their app at all and there is no way to withdraw your remaining money without closing your entire account This is pretty ridiculous as the vast majority of FLO chargers in my area are in 1-hour parking spots where you can t pay more than 2 No other EV app forces you to add a minimum amount of cash to your account it s like a ponzi scheme
Helen
7766 reviews
N/A
4 months ago
FLO EV charging company has an app that
FLO EV charging company has an app that allows you to hold funds to charge your vehicle I submitted funds into my wallet for future public charging services but did not use their service and requested a refund of my wallet funds They have been holding my funds for over a month and have refused to issue a refund which sums to 885 00 I have requested a refund on my account balance for over month and have emailed and called every single week to follow up they has been no movement and every time i call they tell me either I have not responded to their emails which is a total lie or contradictorily they tell me it is being investigated with no determination date in sight They said a manager needs to approve but no movement has been made for a month and every time I call their manager is not in the office I have attempted to escalate and everytime they tell me that they will have a supervisor call me back and they never do They have gone as far as requesting a voided check and my personal banking information before going silent on me I want my refund of my wallet funds from the flo ev app I have submitted the following Support tickets 00764389 00764389 00762930 00778693 00778713 00748957
