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Flogas Reviews

Off Grid Gas | Make Flogas Your Home LPG Supplier | Flogas

flogas.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 customers

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AI Review Summary Based on 140 reviews

Flogas receives consistently high ratings for customer service, with multiple reviews praising helpful, friendly, and efficient staff such as Sunita, Rick, and Jason Williams. Delivery performance is generally strong, with prompt and reliable service highlighted as a key strength. Some customers report issues with website usability, ordering process complexity, and occasional delivery or communication problems. Billing transparency and occasional delays are also mentioned as areas for improvement.

Common concerns
  • Expensive pricing
  • Hidden charges

Last updated 3 months ago

P

Great service

Im not on telemetry so submit a tank reading once a month Flogas create order very quickly and delivery is spot on Nathan the delivery guy is friendly efficient and caring of our property Cant ask for abetter service
B

I telephoned flow gas to change my gas

I telephoned flow gas to change my gas bottle order and Sunita Mashru answered my call She was very helpful and emailed the depot to change my order Sunita alsoexplained how I could check my gas bottle levels and made suggests on managing future orders Thank you so much Sunita for your advice and guidance it was so nice to have a good customer service experience
M

Rick - Customer Services

Rick was really helpful Had tried to submit a new account request through the online form but heard nothing back and was out of gas Rick got the account set up within minutes got the order on and prompted me through setting up my account online too Friendly polite thorough and efficient
C

Great service despite the weather

Due to mostly user error on our part we ran out of gas completely just before the big storm in early December We arranged for a delivery to be done as soon as possible but I was doubtful it would arrive as it was the end of the week When it didn t arrive on Friday I pretty much accepted that we would have to wait until Monday Then Saturday afternoon arrived and even in the heavy winds and rain there came Colin coming up our narrow little lane with our cylinders in tow Thanks so much for your service and Colin is always up to the task and friendly no matter what We appreciate it
D

Exceptional Harry

Spoke to Harry and before I d even finished explaining he knew what I was talking about Can t fault that or the outcome Exceptional
M

Quick response when out of gas

The delivery was received the following day from when the order was made The driver Chris Phillips arrived early was polite and courteous filled the tank without causing any disruption to my work
C

Your driver

Your driver Ashley Charles is a credit to your company He delivered our gas today and was most helpful kind considerate and professional We very much appreciated his help
J

Nathan Evans delivered our gas this

Nathan Evans delivered our gas this morning He was very friendly and helpful Certainly he deserves recognition for the high level of service he delivered He is an invaluable asset to your company
J

Easy way to get a refill gas bottle

Easy way to get a refill gas bottle easy payment good price in this current economy
L

Marie Reid

Marie Reid alongside her colleague Ribina have been amazing I ve been endeavouring to sort out an issue with billing for quite some time to no avail Marie picked up the phone yesterday took full ownership phoned when she needed to clarify information went away and sorted the issue without any fuss and phoned back when promised She was also extremely personable with just the right mix of business and personal-a real credit to your organisation

About Flogas

Get access to off- grid gas and low LPG prices from Flogas. Make Flogas your home LPG supplier to save money, and help the planet. Contact us today.

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