Flolab Reviews

Second Update 4 starsReview improved because the installation kit was of really good quality and installation process was smooth Would be 5 stars if they upgraded their logistics team Things which could be improved are to use a different courier service to Australia or add an option for express delivery Finally received the iPhone 13 mini edge to edge screen protector 28 days after shipping I m not the best when it comes to applying screen protectors so 1 tiny speck of dust got under the screen protector but I can t be bothered to re-do everything so I ll just live with it Skill issue aside the big phone sticker for dust removal makes life so much easier I am just an average consumer so the ease of application of screen protector is a very big deal to me One interesting thing to note was the amount of protection around the actual screen protector tough cardboard packaging product box and finally a hard plastic backing for the actual screen protector there s almost no way the screen protector will get broken during transit A possible problem for those who want it delivered to Australia is that you have to take a chance with their dodgy courier service Update 2 starsReview improved because of speedy full refund Original review 1 starThis review is for order 101567 placed on 2nd May 2022 and shipping started on 5th May 2022 I strongly recommend anyone buying FLOLAB s products to go through PayPal for buyer protection I m reviewing the customer service because I have not received the product despite the product reaching the destination location I have tried to contact FLOLAB s customer service request 81448 because I tried to tell them that my parcel has reached the DESTINATION LOCATION on 18th May 2022 As of right now 1st June 2022 it has been 2 weeks in Perth destination location and still not delivered I explicitly stated that I have contacted the last mile delivery courier via email and phone I have also sent screenshotted email replies from the courier service to FLOLAB The parcel is in a warehouse a 30 minute drive away from where I live I even offered to drive down to pick up my package but was told by the courier company that I couldn t do that until the courier has made an unsuccessful delivery FLOLAB s customer service team s response was to give me the phone number and email of the courier and proceeded to tell me to reach out to the courier again 1 They did not address my problem read what I told them Also I have already contacted the courier before contacting FLOLAB 2 Pushing the responsibility of following up with the courier to the customer Let s say that even if I did not contact the courier it is not unreasonable for me to expect FLOLAB to conduct their own independent investigation into the matter as they are the ones who are using this courier service From the reviews I have seen I personally think FLOLAB has a good product but no matter how good the product it s pointless if the product can t reach the customer This shopping experience is soured by dodgy logistics and poor communication throughout Even though the customer service team did offer a speedy refund that s the only time they actually responded within a decent timeframe As of 1st June 2022 there is no option for express delivery to Perth so I can t even choose a faster and more reliable courier for delivery Even if FLOLAB wants to say that they cannot do anything about it because it s the courier s fault who chose to hire this courier in the first place

Shipping took too long but that is on my country s shipping company I got it after 3 months Colombia The glass is great as expected

Please tell Jessie in customer service that the warranty website would not let me submit my claim it would not let me upload a picture Please respond in what I should do order number 97691

The below issues were resolved and I have been provided with two new screen protectors the new screen protectors came with correctly sized fitting tools - I have updated my score I have ordered two screen protectors one for my iPhone 13 Pro Max and one for my wife s iPhone 13 Pro I purchased the biggest screen protectors that Flolab sell for each device I watched the installation guide and followed it to the letter However in both instances the installation tool is too small in comparison to the actual screen protector It is only a little smaller but enough that you can t install the screen protector properly Given the way that the screen protector is package you can t tell that the installation tool is too small until you remove the backing from the screen I see lots of good reviews for Flolab so I can only imagine this is an issue with their latest batch of screen protectors for iPhone 13

My only major issue is becoming too dim to see the screen when using it outdoors on very low brightness This means that the knits emitted from the phone has reduced and I would need to bump up my brightness further when in direct daylight Although I do not mind the display and pictures being fuzzy as it s a trade-off for using an anti-glare screen protector On the other hand I am satisfied with everything provided by Flolab Such as the kits for appliances the silky smooth touch edge-to-edge screen and most importantly the anti-glare screen for better gaming experiences Tech reviewers from Youtube also incentivised me to buy the product because it was highly ranked in terms of impact

Unable to get all the air bubbles out Followed the instructions provided for installation and still had several air bubbles Tried to submit a warranty request and get a message that the order number or email is wrong Have rechecked both and they are correct Unable to request a warranty replacement

Update Two days later the screen protector got a hairline fracture Four months later it has some glass scratches and scuffs My original review I watched a YouTube video that lead me to get this FLOLAB screen protector I got the iPhone 13 Pro edge to edge with blue light blocking I was worried about it changing the color of my screen- I edit a lot of photos it did not It s sleek the application tool was fool proof and I LOVE the way it looks and feels I ve been showing everyone it It doesn t hinder anything about the phone and it s easier than ever to take care of Should I ever need a screen protector again I will be ordering FLOLAB

I just installed my NanoArmour screen protector by Flolab and I hope it lives up to the test I had been using the screen protector that the store where I bought my phone provided and it would crack if I looked at it So I think NanoArmour will be 200 better I love that there s a detailed installation guide on video that was easy to access and follow I installed my screen protector and had 2 tiny little bubbles that I can t get out Anyway grateful for the protection and lifetime replacement guarantee

Screen protector is great Easy install and looks amazing Does not fit with MagBak case The edge of the case pushes up in the glass in the corners - iPhone 15 pro max with one time pro 3d infinity edge protector

Flolab makes an amazing product I ve bout this for 4 phones already without any issues This time around I have a bubble that doesn t seem to be able to come out I ll wait another day or so to see if it will go away if not I m hoping flolab will make it right