AI Review Summary
Based on 74 reviews
Customers report consistently excellent experiences with Fly's travel agents, citing professionalism, patience, and responsiveness. Multiple agents are described as helpful, knowledgeable, and effective at securing good prices and options. Clients appreciate the effort agents put into understanding needs and resolving complex requests. The service is frequently described as hassle-free and reliable. First-time users often become repeat customers based on positive outcomes.
What customers love
- Helpful agents
- Great communication
- Effective pricing
- Professional service
- Responsive support
Last updated 6 days ago
D
Danielle Wolfe
Eugene was wonderful to work with It took me awhile to decide what day and time and location I wanted to fly into and he was very patient with me and provided me with many options I am very grateful for my experience
I
Ishmael Njinimbam
Basil was really helpful and patience
Basil was really helpful and patience with me through the booking process He gave me tons of options and the prices were better than what I seen online from different vendors
A
Ann
Business class tickets to Italy
The person I worked with Johnny Hill was amazing I contacted a few agencies but most were so insistent on talking to me when I preferred doing everything in writing Johnny was happy to do it all by email And he presented lots of choices to me
I
indravadan kapadia
Nick was very helpful and very kind well knowledgeable
Nick was very helpful and very kind He through Gentleman and it was real pleasure working with him He understands the passenger requirement and fully satisfied I will use them again and price is right
C
Customer
Travel time
My agent Max was professional and informed He asked all the right questions to get me the best fare at the best price Taking into account connections and time restrictions
J
John Mcgimpsey
very happy with Hugo s efforts
very happy with Hugo s efforts he tried his best and got me what I wanted in terms of flight times and days this is the first time I have used this site so hopefully will use again down the road when I need international help
Y
Yves
First time they did a great Job
This was my first time so I was rushed there was confusion there were a lot of options to consider I loved the patience Did I get the best deal It was last minute so playing Monday morning quarterback is not a good idea I am getting to where I want to go for about 50 of the rack rate ALL Business Class so I am happy
R
Racheal Cooper
I have never used a travel agency
I have never used a travel agency before This was my first time I was contacted by Eugene within hours with an impressive quote for business class which saved me thousands of dollars more than what I would have paid for using Expedia or kayak He was very resourceful responsive and reassuring through the entire process I will definitely be using them again for my upcoming trip in December
M
Ms JUDITH COLE
Kevin was professional and worked until
Kevin was professional and worked until he was able to get the business flight into my budget He followed up several times to make sure all details were properly covered I highly recommend working with him and his company
R
RC Gainesville FL
I worked with Basil Feddersen
I worked with Basil Feddersen He was patient courteous helpful and fond fares that were acceptable to me I look forward to working with him for my future travels