AI Review Summary
Based on 74 reviews
Customers report consistently excellent experiences with Fly's travel agents, citing professionalism, patience, and responsiveness. Multiple agents are described as helpful, knowledgeable, and effective at securing good prices and options. Clients appreciate the effort agents put into understanding needs and resolving complex requests. The service is frequently described as hassle-free and reliable. First-time users often become repeat customers based on positive outcomes.
What customers love
- Helpful agents
- Great communication
- Effective pricing
- Professional service
- Responsive support
Last updated 6 days ago
K
KOREM NADAV
The representative Aaron Keen was very polite and professional He handled all my requirements and tried to find the best deal and after I bock with him the fly he followed up to make sure it was all correct and I received the ticket I will undoubtedly recommend him to my friends and use this service again
I
Ila
He was responding without delay
He was responding without delay Went through booking process with me Only suggestion is at time hard to understand may be due to bad connection
R
Robert Paswater
Superb
Very good Excellent They found me the best prices and tickets Very effective
M
Michael P Boston MA
Appreciate working with Johnny much
Appreciate working with Johnny much His thoughtful approach in assisting us was impressive I am a repeat customer and will always include Johnny in our international flights A real professional for sure who is reliable and consistent in providing outstanding service
C
customer
Fantastic
Fantastic Johnny was efficient and understood my needs while making suggestions that worked out very well
C
C Tanner
Good flights at a fair price - Excellent
I contacted a number of business class specialist and still was having little luck securing good flights at a fair price and then I called Rio at Fly Business Rio was diligent We worked together and I am very pleased about the flights and the price I will definitely call Rio first in the future
A
Anton Gurevich
I fly often for business and my
I fly often for business and my itineraries are complicated with many stops in different countries Basil always finds great deals and short layovers I just booked another trip with Basil for September and my tickets are significantly cheaper than those I can find online Highly recommend him
D
Daniel Bassey
I had an exceptional experience
I had an exceptional experience booking my travel tickets with this company From start to finish everything was smooth and hassle-free A special shoutout to Tom the agent who handled my booking His professionalism attention to detail and dedication to ensuring all my requirements were met were truly impressive He went above and beyond to find the best options for me making the whole process effortless I highly recommend this company for anyone looking for reliable and top-notch service Thank you Tom and the entire team
K
Kavitha Sivakumar
Outstanding service and seamless communication
Thanks to Mr Basil Feddersen He provided all possible options for my travel request Communicating with him was easy which made the experience great He was quick to respond to emails and was also available via text messages
S
Sam Patel
Excellent customer service
Excellent customer service One of the best travel agency Thank you Alexis for finding me very cheap business class Very good customer service from Alexis so calm and cool never get upset we were looking so many options you find me the best tickets possible then market