Fonehouse Reviews

Best Mobile Phone Deals & Cheap Contracts | Fonehouse

fonehouse.co.uk
3.56
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
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M

Great product and speedy deluvery

Great product and speedy deluvery Only improvement is the sim instructions I provided PAC code when ordering it was not clear that new sim would not be active until number ported
J

Competitive pricing good service

Got a very competitive deal online unfortunately my handset was not in stock and the automated system didn t deliver the updates as desired However on calling customer service after only a short wait I spoke with Joanne Joanne then updated me and addressed all my concerns politely and proficiently So far so good
M

Upgrade with Anthony

Two years ago I used Fonehouse for the first time being very wary of scams I had a lot of questions and doubts Anthony Chamberlain was my contact he was patient explained in detail the whys and why not and gave me a deal which kept my contract and upgraded my phone as promised it arrived this morning 11 07
S

Huge savings compared to EE

Online purchase recommended on Martin s Money Saving Expert website Huge savings on 24months at EE prices so after 17yrs with EE I ve left Service so far has been great timed secure delivery Only downside is no charging plug but that won t cost me too much
S

Sim not arrived by customer service good

Joanne McCune dealt with my call competently and gave me the information needed My Sim still hasn t arrived after and this is the third working day they come through by Royal Mail not recorded delivery and it wasn t clear why this hadn t arrived when it was meant to be here in 24 hours
M

New phone on 3

Phone accessories came quick though there was 2 items missing from order I wasn t charged for them I completed a PAC code to keep my number this was not carried forward so had to contact 3 to complete my order Apart from that all good
M

Pretty good

TL DR Pretty good service that I would recommend I found Fonehouse through a price comparison website They offered the device I wanted which no other provider did and at a very affordable price so I decided to give them a try I completed my order on a Wednesday at around 13 00 Delivery updates and tracking details were promptly provided and I received my new device by 13 00 the next day My number was also being switched to a new provider and after providing the PAC this was completed within 48 hours The only downside was that along with my device I received two separate SIM cards with no indication of why there were two or which one I should use I had to call my new provider to enquire and they clarified which one was active and usable and that the second SIM should be destroyed
A

Went online and search for phone deal

Went online and search for phone deal on money expert A couple of online business came cheaper so I ordered from one of them and the delivery came the next well well packed No negatives thank youI
B

I bought my phone second time with

I bought my phone second time with Fonehouse Previously I was quiet happy with them just struggled to remember about cashback claim every 3 months and received less than my calculations Anyway I took another device was easy to buy and got quick delivery I noticed I haven t received any invoice for that new device and I can t claim Samsung s cashback recent offer for buying this model Generally I m happy that I have the mobile I wanted for the good price
C

Very fast and efficient service

Very fast and efficient service My new phone actually arrived the next day instead of the specified 2-3 days time My only suggestion is that we are offered the chance to by a usb A to C cable which wasn t provided so I had no way of charging my phone for 3 days

About Fonehouse

Get the latest and greatest mobile phone deals & contracts at Fonehouse, all with FREE next day delivery! Best prices guaranteed! All the major networks and big brands such as Apple iPhone, Samsung and More - Buy Online Today!

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