Phones Reviews

Mobile Phone Deals & Contract Offers - Phones.co.uk

phones.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
13.7%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers frequently praise the helpful, knowledgeable, and friendly customer service, as well as fast delivery and great deals. However, many reviews highlight issues such as receiving wrong or faulty phones, poor delivery reliability, and misleading sales practices. Negative experiences are often linked to delayed or failed deliveries and difficulties in resolving issues. The overall experience reflects high satisfaction with service quality but significant frustration with product fulfillment and post-sale support.

What customers love
  • Helpful customer service
  • Great deals
  • Friendly staff
  • Knowledgeable support
Common concerns
  • Wrong phone delivered
  • Faulty phone issues
  • Misleading sales tactics
  • No after care

Last updated 1 week ago

T

Phones co uk stands out as a leading

Phones co uk stands out as a leading destination for customers seeking an outstanding mobile phone shopping experience With its extensive product range expert guidance competitive pricing secure online platform efficient delivery and reliable after-sales support Phones co uk prioritizes customer satisfaction above all else Whether you re a tech enthusiast or a casual user Phones co uk is dedicated to empowering your mobile experience ensuring you find the perfect smartphone that meets your needs and enhances your digital lifestyle
K

The operator that assisted me was very

The operator that assisted me was very knowledgeable and helpful He was so patient and I would certainly recommend to others Thanks
A

Prompt and efficient service

Jamie followed up my initial enquiry promptly and dealt with set-up efficiently and gave some helpful advice
D

The caller

The caller was very friendly and polite He was also very patient as he guided me through the instructions I would definitely use this company again
G

Excellent advice and thanks for your

Excellent advice and thanks for your help and suggestions on how to get the best results and details and helping me to get the best contact
P

Had a great conversation about a new

Had a great conversation about a new phone and it was nice and easy great experience no hassle at all
J

New phone

Very polite and helpful lady who sorted my new phone Saved me 28 a month against the main contract suppliers
T

I would recommend them

The guy I spoke to was very friendly and helpful He also had a lot of patience with me helping me to understand how my phone would switch to a new network I would recommend them
K

The representative was really helpful

The representative was really helpful finding the right phone and gave email if any problems great sales aftercare I highly recommend
C

Great product and service

Great product and service Very easy transaction Fast delivery Friendly staff Good price Highly recommended

About Phones

Find a great deal on a new phone from Phones.co.uk. Choose from the best manufacturers including Apple, Samsung, Google and more, with mobile phone deals available on O2, Three and Vodafone. Free next-day delivery on all orders.

United States

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