AI Review Summary
Based on 139 reviews
Customers report fast delivery, easy processes, competitive pricing, and helpful service as consistent strengths. Multiple issues with delayed or missing deliveries, faulty eSIMs, poor communication, and problematic third-party couriers are also widely reported. Cashback and voucher claims are frequently delayed or denied, causing frustration. Account setup and contract clarity sometimes cause confusion or difficulty. Overall, experiences are mixed, with praise for value and speed alongside recurring complaints about reliability and follow-through.
What customers love
- Easy process
- Competitive pricing
- Great website
Common concerns
- Faulty eSIM
- Courier issues
- Cashback problems
Last updated 1 month ago
K
KM
Great value package Speedy delivery Would recommend
D
dean fullalove
A simple way to save money for you
A simple way to save money for you mobile contract without compromising on the quality of service or network that you want to use Everything is really easy to set up and the new cheaper contract was set up in a matter of hours plus throughout the year I ll get the opportunity to claim cash back making it even more of a saving
M
Mirek
Next-day delivery
Next-day delivery all as described Can t get any better
S
Steve D Derbyshire
Top class site with terrific deal options
Great site with deals better than the major provider brands Options to take an upfront cash return or redemption over time All in great service and value
B
Ben Short
A company that care about the customers needs
Very helpful when faced with a delay due to the free gift being out of stock
L
LW
Very fast delivery
Very fast delivery Excellent service Really like the automatic pac code switch over that is added to the transaction
S
S Martin
Phone arrived the next day
Phone arrived the next day lots of support emails from the company So far very pleased and would recommend
B
Bethany moore
Easy to use
Easy to use great prices super fast delivery Used you for yearsUpdate I have already referred twice for a great reward thanks Will continue to refer
L
Lorna
Quick and easy
The process of searching selecting purchasing and transferring my phone number to a new chosen contract was so easy The options of an eSIM made it so much quicker and easier and I had my new contract online the same day
M
Mrs Anna Maryniak
Very competitive prices next day
Very competitive prices next day delivered very wonderful customer care team
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