Fonehouse Reviews

Best Mobile Phone Deals & Cheap Contracts | Fonehouse

fonehouse.co.uk
3.56
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
G

Callum was super helpful with providing

Callum was super helpful with providing me a new phone and contract this morning The call was so smooth and he helped me with all the questions that were needed to be answered The whole call only took 5-10 minutes of my time and now awaiting my new phone which arrives next day Very pleased with the service provided and would 100 recommend anyone to use this company if you need a new phone contract
B

Superb service and support as always

After setting up a new contract allowing me to keep my existing mobile number Karen went above and beyond to ensure the process was as smooth and easy as possible No matter the situation Karen has an answer for all and will always make sure you aren t left empty handed Wouldn t dream of going anywhere else for phone support
S

Great Customer Service

Received a phone call from Callum today explaining that I was due an upgrade on my current plan He was attentive thorough and listened to what I needed and came up with the best plan It was very quick and efficient too requiring minimal effort from myself Thanks for the timely reminder and mostly thankyou for saving me over 50 a month -
E

Harry Archer

Harry Archer - Very knowledgeable about the different options and was a great helpI m giving me the best contract at short notice as I have broken my existing handset
D

Great service

I had previously sent my phone to we buy any phone who offered an initial higher price but then knocked off 115 despite my phone being in great condition I had to pay 15 to have my phone returned with the correct insurance I went to Fonehouse instead offer was accepted straight away no hassle and quick payment of full amount Way better service than the competition
G

Best customer service from Hollie

I had an issue with 2 iPhones I had ordered online so had to call customer service at Fonehouse I spoke with Hollie who was extremely helpful and she clearly knew what issue had occurred with my order and she resolved this issue with zero fuss Hollie then re submitted my order for the 2 iPhones leaving me confident that the order had finally gone through Brilliant customer service from Hollie Thank you
M

BRILLIANT SERVICE We used Fonehouse for the 1st time with

We used Fonehouse for the 1st time with 4 phones We were given good prices for them which we accepted unfortunately 1 phone was still logged into account Spoke to Dani and she offered to send the device back to us at no charge We will then return to them once sorted All in all a very good service we will definitely recommend FONEHOUSE Also when calling FONEHOUSE to sort out the the logged in device I wasn t waiting ages for an answer it was very quick and Dani was very helpful and pleasant to talk to
S

Top work from Joshua

My over-zealous bank made an online payment complicated and wouldn t help over the phone After 45 minutes of going round in circles I tried phoning Fonehouse where luckily the fantastic Joshua picked up and was able to give me great and advice and sort everything easily and in about 5-10 minutes The Fonehouse verification team wasn t quite up to Joshua s high level of service but luckily he stepped in to sort everything out
H

A joy to have such great customer service

Extremely quick pick up from Fonehouse when calling customer services I was greeted by an extremely polite and knowledgeable customer service agent called Molly She quickly sorted the problem i was having and sent me an email with further instructions whilst i was on the phone to her ThNk you Molly for your excellent customer service and to Fonehouse for providing me with my last two contract phones at market beating prices

About Fonehouse

Get the latest and greatest mobile phone deals & contracts at Fonehouse, all with FREE next day delivery! Best prices guaranteed! All the major networks and big brands such as Apple iPhone, Samsung and More - Buy Online Today!

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