Based on authentic user experiences
Darren Lovern
6777 reviews
N/A
6 months ago
Use bad Cheap delivery options - avoid
I ordered a pen on 2 December from them for delivery to Ireland They use rubbish delivery services - local post office company for a fairly expensive pen As of 11 Jan nothing has arrived When I contacted them they were fairly unhelpful and seem to accept it can be this slow In 2023
Rados aw Piekarz
6777 reviews
N/A
6 months ago
Total disappointment
I am very disappointed I ordered the pen in early May It was supposed to be a gift The fontoplumo website stated that the pen would be delivered at the end of May Indeed I received a shipping confirmation at the end of May May 28 and a delivery date of early June However the pen did not arrive on time I wrote several emails to the store It must be said that the store itself is very responsive and responds quickly to emails Nevertheless fontoplumo has not explained to this day what happened to the package and has deceived me several times with information that the matter is being clarified Today I submitted a request for a refund The dream gift has failed and I hope that the refund will go more smoothly than the shipping
C Lee
6777 reviews
N/A
6 months ago
Fast delivery items exactly as described
I haven t been to the store but I bought a TWSBI fountain pen and a bottle of ink online and it was delivered within two days in perfect condition I will buy again
Hasse ekstr m
6777 reviews
N/A
6 months ago
i ordred a fountainpenberuary14
i ordred a fountainpenberuary14 and cancelled the order march 27 an received my money back march 27 xcellent service my best complimentsHasse G Ekstr m Fanoe
FMo
6777 reviews
N/A
6 months ago
Nice service - product as advertised
I ordered a Lamy Studio fountain pen online - but something went wrong with the payment On the website there is a chat function which I wrote in Got an answer right away followed by two different options to solve the problem Chose one - everything worked - got a response back confirming my order Received my pen today The pictures on the website did not lie and I m one happy writer It came wrapped and packed very well - and I even received a little handwritten note This was my first order from Fontoplumo but definitely not my last
Wisernow
6777 reviews
N/A
6 months ago
Great experience
I was concerned after reading some reviews but a review from a trusted fountain pen blogger had me reassured with photos of the owner and actual shop My experience was lovely I got confirmation of my order within 24 hours and shipping was fast and tracked I ve been looking for this pen case for a while and found it here at a really decent price Thank you
