Furnessbs Reviews

It is impossible to get through on the

It is impossible to get through on the telephone to have any queries answered I wish to obtain an application pack for an ISA transfer but this has not been possible despite many attempts to phone

Ridiculous stress test

Ridiculous stress test never been refused a mortgage before but some woman underwriter decides different Not surprised you only get 3 stars that s probably too high anyway

Refused mortgage at 11th hour

Had a mortgage agreed in principle prior to the mini budget Valuer raised issue with a stepped crack agreed to get all reports requested included structural engineer and drainage Confirmed issue and solution to address Furness requested quote from builder which we obtained total cost under 2000At the 11th hour refused to mortgage Clearly has no intention of allowing repair to be undertaken Most likely didn t want to commit to a low interest rate AVOID and go with a sensible lender

Ridiculous bureaucracy

I wanted to open a monthly saver account You can t do it online When I sent the application form and cheque they said I need to send two pieces of ID signed by a doctor solicitor etc This is crazy and utterly unnecessary The annoying thing is that I was a previous member -so I m sure all my details would still be on their recordsI was going to say that Furness Building Society need to move into the 21st Century but I don t think they ve even reached the 20th Century yet- they are stuck in the 19th Century

I haven t even been able to get off the

I haven t even been able to get off the starting block I opened this account on 29th June I couldn t find a transfer form - it came up with an error message to which you have never replied You sent the account details When I tried to transfer funds it kept coming up with a message saying that it didn t match the account name I used the details you sent I only transferred 1 because of this but even this is not showing on my account Please find it and send it back I am not impressed I have just tried to phone and can t even get through

Mortgage offer pulled at the 11th hour

I had a mortgage in principle and everything going fine surveyor was booked in for the following week 2 days before survey I received a phone call from the surveyor that they where asked to cancel the survey with no reason given I spoke to my mortgage broker and they informed that the mortgage offer had been withdrawn as they had changed there criteria I ve had no other communication to explain the reason why Utterly disgusting I would avoid at all costs I think that previous reviews just shows what this building society is like

My account got locked

My account got locked Through no fault of mine They are bringing in a new system which is totally useless and confusing I for one will close my accounts and so will my wife on maturity We will move our funds to somewhere that can deal with humans who are of a certain age and not wanting all this red tape Having wasted hours they want more of our time its easier to leave Do not get involved

Furness Data Breach

Furness Data Breach Furness Building Society sent me another customers data and breached GDPR I don t trust Furness now and want to exit my mortgage agreement with them They won t let me unless i pay 4k to do so Furness are not customer focused and need to waver these fees and let me move on to a more professional provider like Santander Furness I would like you to reconsider your decisions and actions and let me out of my mortgage agreement with you