Gigantti Reviews

Tried to call them multiple times but no answer Awful customer service

As with other similar companies identity isn t carefully checked when giving out consumer loans In my case a stolen identity card that wasn t even valid that war reported stolen was used by a skinhead tattooed criminal almost 30 years older than me Gigantti didn t apologize nor were they helpful they just kept on blaming the victim In the world of safe mobile identification processes it is completely unacceptable that Gigantti relies entirely on the person number found on ID cards

I bought a cooler and it broke immediately Gigantti had given a warranty document Refused to repair i ahd to go to the consumer authorities and their conclusion was that Gigantti must repair This took 2 years Now Gigantti is unable to provide the repair service without explanations

I ordered a washing machine on Oct 26 2021 Until now there were no updates when will they deliver October 28 2021 i ordered a philips OLED tv 65 from gigantti as well It was supposed to deliver on November 8 2021 between 8am to 6pm They texted me in the morning that they will deliver that day and they will call me 60 minutes before they ll deliver I was busy at work coz it was my first day on my new work place and my phone was in my locker so I wasn t able to answer the call Then I received a message that they delivered but nobody s home I was soooo upset because they should have texted me or call me again to agree on the time of the delivery

Dishwasher Whirpool ADPU 7654 WH is a piece of s t Spare parts do not last long either Gigantti salesman was recommending it Bunch of liars

Two separate warranty cases in less than a year have been following the same formula Gigantti first sold me an extended warranty Then they ve been using their own service company for these unfortunate product defect inspections during the initial warranty period that just bluntly denied the defects being warranty cases In other words they ve tried to sell me the same products during the warranty period a second time First case was eventually my loss as I didn t realize to take the reclamation further but in the second case I sent the product out to manufacturer The manufacturer said that it indeed was a warranty case But as I disagreed with Gigantti s own service company they charged me an inspection bill of 40 I will never again buy anything from Gigantti and neither should you Don t reward a company that treats customers like this

Very bad service I bought a washing machine with delivery connection and recycling service and I ended up paying a third party to do the first two jobs and I had to pay the recycling process twice because i have no car The reason the young man who was suppose to connect the water tubes said that the tube system in my kitchen was wrongly connected and he was not ready to do it Another guy came and did it with no problems This was the last time i deal with Gigantti By the way the service at the Mega store is also bad Many of the working guys are not there to advice or talk to you at all

I had order EPOQ kitchen and installation from Gigantti in Sep 21 I was promised get 95 part delivered by Week 45 Slowly few part started missing their delivery schedule I was promised that it will not impact the assembly as missing parts were aesthetic could be fitted later To my surprise I had received call last Week 44 Gigantti service informed me that most of kitchen is coming late and it will go to Year 2022 I had heard similar stories with other friends that they received partial deliver the kitchen cabinets and assembly company has already took out the old kitchen In my case bit lucky to still have some functional kitchen but appliance and kitchen floor is bad state Only god knows when new kitchen will be ready I dont have new schedule yet from Gigantti Very poor customer services They should stop selling the kitchen till the time previous backlog is fulfilled

THIS GARBAGE HOMEPAGE IS THE MOST DISTURBING ON THE INTERNET SUCHA VARIATY TO BUY AND NOTHING IS WORKING NOT SEARCH NOT LOGIN NOT THEIR ONW CAMPAIGN AND THIS IS NOT THE FIRST DAY IM EXPERIENCING THIS LIKE HOW THAT CAN BE THAT BAD IS IT REALLY THAT HARD TO FIX THE HOMEPAGE FOR THEIR OWN CLIENTS 1 min you can login and do something next 15-20 minutes NOTHING IS WORKING

Absolutely horrible customer service experience at Gigantti online store No ownership of the case nor solution provided Management team refuses to engage with customer complaints and customer service reps are ignoring the feedback provided There used to be great service at Gigantti however it seems it s not the case anymore Long gone are those days