Google Reviews

This was a fairly rediculous experience with Google Fi We bought a phone with a 200 off promotion for porting in a number The old service were being awful about it making it really hard to get a transfer pin This happened because the old account was in my father in law s name and he passed away so had my mother in law on the phone for about forty minutes transferring her between departments It was so bad she gave up So we ended up canceling the transfer with Google and setting up a new number Turns out they won t honor the promotion and I will have to pay full price for the phone Currently that s about 200 more than what the phone costs elsewhere It would have been nice if the customer service rep we spoke to had warned us about it but sadly no There is nothing they will do to help you out I m updating this review as we go Google support chat will do nothing to help you and make you feel like there is nothing that can be done I went to Twitter Google Fi support who have since escalated it to management that is a lot better so I m going to have to come back and let you know Final update changed from 1 stars to 3 Here s the outcome They granted the exemption I d asked for This happened because I went to Twitter to ask for support and they escalated to management This was after two Google Fi support members told me there was nothing they could do Turns out there is something they could do but they were either unwilling to do it or they didn t know I m happy here but you should know that if you go with Google Fi to avoid the support team and go to Twitter if you want real help

To be fair with my Claro chip in Colombia my phone seems to working with Google Fi Yesterday I got calls and didn t know it I m going to try and text my neighbor later

Yes I love this service for my side business

One of the better networks for us people kind alike what three was in the uk

Absolutely the best phone service in every way that I have ever had also a shout out to Karen who was a great help on the chat at their site Thanks Google Fi Ill be a customer for life

I love Google Fi I signed up and have had service for about 3 years It provides great local coverage thanks to the fact that it combines 3 service providers into one service Plus we travel a lot and it works in a ton of countries at no extra cost I have convinced a ton of people to switch

Solid service I had a few problems that were resolved within expected times

Been a customer for 4 years Never had any issues and love the half priced phones every black friday For a little over 20 mo and free international data while traveling overseas it s hard to beat