AI Review Summary
Based on 119 reviews
The majority of reviews describe an excellent customer experience with Halo Flights, highlighting helpful, patient, and efficient staff. Clients frequently report successful, stress-free bookings and reliable service. A small number of negative reviews mention issues with refunds, pricing, and itinerary changes. Overall, the service is consistently praised for its professionalism and effectiveness.
What customers love
- Stress free booking
Common concerns
- Refund issues
- Poor website
- Misleading information
Last updated 3 weeks ago
J
Jocelyn Grajo
Our travel agent Scott has been very very helpful in booking our itineraries by Sept to 4 Asian countries He s always contacting us and emailing us of any update to our flight schedule I would recommend Halo Flights to my friends for their travel in the future and tell them to get in touch with Scott You ate AMAZING Scot Best regards Jo Grajo
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Gerry
The rep who helped me was very good
The rep who helped me was very good polite and answered my questions as best he could Only disappointment was given dates and price first evening told that we would complete following morning to find dates had changed and I would now have to pay an extra 130 He did try to explain what happened here but I still coil work out why this happened But I am still please with how he conducted himself and with his helpfulness
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Banani
I m happy with your customer care
I m happy with your customer care service especially with Mario Fernandes and Bruce They are still doing very helpful communication with me I have confidence that during my holidays if I am in need of any support they will help me There are some re-scheduling Issues that took place due to flight changes which made us very disappointed but Mario and Bruce handled that issues nicely I am still expecting a refund as you agreed Thank you so much for all of your kind assistance
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Irene De Luna-Jackson
It s Indeed very satisfying and
It s Indeed very satisfying and confident and very accommodating very good service and happy to recommend to my friends Thank u so much
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Briones
Staffs are friendly and very
Staffs are friendly and very accommodating Thank you for helping me out Kathleen and vanessa
M
Mohammed
Very good
I am very happy for your service thank you very much
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Mygie Foy
I was delighted with the service they
I was delighted with the service they provided me The staff were polite in answering my queries and my booking was completed in no time
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Expedita
The customer service through Liza
The customer service through Liza Mendoza was so helpful and accommodating This is my first time to book through your service as I used to do it on my own And she met my desire needs Thank you
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Ian Yates
Smooth and efficient
Smooth and efficient booking of my holiday Asked for different dates and was dealt with effectively All relevant details for flights and hotels provided
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Jhay
5 star experience
I have been booking flights with halo travels and it was always a wonderful experience Very quick response and queries are attended right away They never disappoint Kudos to MJ for the patience she has