AI Review Summary
Based on 119 reviews
The majority of reviews describe an excellent customer experience with Halo Flights, highlighting helpful, patient, and efficient staff. Clients frequently report successful, stress-free bookings and reliable service. A small number of negative reviews mention issues with refunds, pricing, and itinerary changes. Overall, the service is consistently praised for its professionalism and effectiveness.
What customers love
- Stress free booking
Common concerns
- Refund issues
- Poor website
- Misleading information
Last updated 3 weeks ago
L
Lydia
Very good travel agents I was abit worried at first as not heard of this travel agent but Dylan was very good and found me the best deal for Disney land Paris I can t wait to go thank you so muchEditDeleteShare
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Brian
The holiday as a whole was good value
The holiday as a whole was good value but the hotels offered are a 2 to 3 miles outside each centre which increased the price overall This also means more travel time less time to enjoy your time away not so much for the time traveling but more for the time finding ways and how to travell We also had trouble with the train because no info on the email to say who the train was with and by the time we found out the train had left so that cost us extra in train fares something which could easily have been on the travel voucher I would use them again but get more information before I traveled
E
Ernest Kargbo
It was a great experience to know about
It was a great experience to know about Halo Flights The costumer service was well spot on I was really impressed with the work ethic of the staff of Halo Flights when booking my Flight for FREETOWN I will recommend anyone travelling should contact Halo Flights for any travelling booking
C
customer
Good experience
Good experience the employee is very please they are very generous and very patience Down to earth while you talking to them thanks liza for helping me to get a better flight schedule cheers
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Lord Vincenzo Antonio Alessi
Hello so far very happy
Hello so far very happy the way ms Kathlen as dealt with our flight booking Thanks for a good service Lord V A Alessi
A
Adelina DTolibas
Continue what are you doing thank you for the experience buying ticket in your company
The agent is very helpful
E
Erlinda
Ms MJ is very efficient in dealing with
Ms MJ is very efficient in dealing with herClient Will surely recommend her to mu friends and relatives very good service
T
Tietie
Good opportunity for a mummy with 4 kids
I saw a publication about this company on my Instagram and I was interested with the offer and the opportunity to pay in installment when I called it was one amazing gentleman named Steve Smith that was very patient and helpful to explain everything about the company
R
Raj
Initially I wasn t very please with
Initially I wasn t very please with Halo as they cancelled my hotel in Maldives because the final payment was a few days late they didn t even inform me However Roger Houston is a star he went the extra mile to get my booking back with the original hotel and confirm all our requirements thank you Roger for your service I m not sure about the management of this business as they never return my call
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Lumin Abulencia Derain
This is my second time to book a ticket
This is my second time to book a ticket for me and I can t thank enough to Ella Adams who is very patience in looking for a reasonable ticket for me even though she s having her days off she still manage to look for I need Ella is very efficient and I m very well looked after Thank you again