Hautehijab Reviews

Happy customer

Great choice of products great customer service very accessible overall very happy with my experience with your company

Superior quality and excellent service

I am beyond pleased with the quality if hijabs I received They exceeded my expectations

IT has been 30 days and i have still

IT has been 30 days and i have still not received anything I am so tired of waiting I ordered on the same day from inayah and it arrived to days after I am just going to stick to that brand and site

I ordered the sport hijab to uae and

I ordered the sport hijab to uae and after I received it I was shocked with the material and the fit it was not nice at all and transparent so when I tried to return it they said I should return in cost which will cost the same as hijab not recommend at all don t even try

The quality is so bad the hijab didn t

The quality is so bad the hijab didn t cover your hair and it s soo interparent

I think the hijab company may be

I think the hijab company may be a reputable and was recommended by hijabis on YouTube This is what made me order 1st order May 2020 HH used Hermes to deliver My parcel tracked as delivered with GPS When o never even knew it was put for delivery But I never got it That incident I blamed the courier and they refunded me I had CCTV to prove this 2nd Order made to deliver to a different address June 2020 Firstly HH didnt even email me my order confirmation until I asked several days later I m in the UK so really they should tell me the uk price not on dollars Secondly they used Hermes again I mean why would you if they were incompetent first time around My parcel arrived in the UK 17 06 2020 then there were several delays I contacted HH no one replied appalling customer service this again several days ago HH also use a third company passport shipping who I contacted and they keep telling me to ring an automated service or go back to HH Then I put in a complaint to resolver and kept tracking my parcel hermes is uncontactable and use a virtual assistant No people My complaint however was responded to telling me to contact retailer parcel delay When I tracked it today they said courier had a problem with delivery address So I tried to contact courier Again hit a brick wall cant even email them Resolver replied said incorrect address I find it hard to believe and they are now returning to sender Good luck receiving it back I ve put in an official complaint to HH Appalling customer service Why dont they use royal mail or amazon lockers or even DHL Pathetic No ones replied to me I m awaiting a reply and have asked for a complete refund Wouldnt recommend unless you live in texas HH needs to tale responsibility and offer an apology refund and replacement through another courier Pure incompetence

Very poor customer service

Very poor customer service I ordered a scarf on November 22 to give sufficient time to get before I leave on December 22 and also paid for expedited shipping 6 weeks later and I still the scarf hasn t arrived I contacted them a few times times to get a refund and they tell me it s out of their hands and nothing they can do for me I have been buying a lot of scarves from them This is for sure my last purchase Do not recommend

ZERO CUSTOMER SERVICE

ZERO CUSTOMER SERVICE My order is still missing I ordered more than a month and a half ago contacting them does NOTHING you get this generic reply with the useless tracking number that shows only that my item is still in America I escalated my case with PayPal but HH are in no hurry to resolve this issue and refund me I think they re just waiting till their courtesy time is over before giving me my money back or not at all Who knows My order was over 150 not cheap I will never order again and word of mouth in Hijab circles travels fast you can bet I ll be spreading the word about this thieving company

28 days and still waiting

28 days and still waiting Its been 28days since I ordered and when I look at the tracking through DAI and Passport my order has not moved since the day I ordered it - its still in Elk Grove US I have emailed 3x to check and complain and they have said to relax its coming However I have ordered from the US UK and India in the last two weeks and all those have arrived within 10 days I am requesting this to be sorted out asap otherwise I am lodging them as a scam and be requesting my bank do a charge back to recover funds