AI Review Summary
Based on 117 reviews
The majority of reviews highlight excellent communication, supportive instructors, and a smooth training process, with many customers passing tests on the first attempt. Some reviews note issues with pricing and occasional mis-selling or delays in booking. A small number of 1-star reviews report significant dissatisfaction, including alleged misuse of funds and poor aftercare, though these appear to be from a minority of experiences.
What customers love
- Great communication
- Supportive instructors
- Smooth process
- Helpful staff
- Good training quality
Common concerns
- High pricing
- Mis-selling issues
- Booking delays
- Aftercare concerns
- Variable instructor engagement
Last updated 1 week ago
T
Tunkara
Its been very nice so far am happy with the online portal they have created for me and I making progress and anything ask they reply me straight away thank you
T
Tendai Joseph Zulu
What an Excellent team at HGV Drive
What a lovely team at HGV Driver Training Centre from the first step taking medicals starting to learn the theory and CPC training they have always been there through each step and helping me through out this journey At one point i was about to give up but they encouraged me not to A huge thank you to the team for the infinite amount of effort they put in to ensure i am comfortable throughout Guys you are a cut above the rest Keep up the good services
S
StewartAustin
The staff were very helpful
The staff on the phone wasn t pushy or trying to sell you something you don t want my experience was extremely helpful if required I had an email or telephone number to contact for any questions or issues I was having Great company with good communication Thank you very much for helping through my hgv journey
J
John Fallows
The CPC course was better than I
The CPC course was better than I expected and I learnt a lot of information I hadn t even thought about which you have to know as a professional driver earning a living I realize now that it was essential to have done this course even though I have acquired rights I m really happy I paid for this It was intensive over the internet but easily doable
F
Firaz Hussain
HGV training
From start to finish great service all the staff in the office were absolutely fantastic my instructors Ben Hanson and Phil Johnson were brilliant would recommend thank you again for getting me through my tests
J
Joshua
Cat C Course
Amazing experience from all Helped massively with getting answers for my CPC Always catching up via email phone call to see how I was getting on with training etc Could not be happier now that I have passed Offered great support and always willing to answer any questions Thank you to all at HGV driver training centre for your amazing customer service
K
Kai Janney
Brilliant staff
Brilliant staff helped me all the way through from thinking about doing it until passing my tests and was always available and happy to help with anything I needed
B
Ben Edwards
A fantastic experience with the Hgv
A fantastic experience with the Hgv Training Centre The team were extremely professional and friendly and guided me throughout the process Getting the information I needed and booking the course went very smoothly and all my questions were answered swiftly throughout I would highly recommend them and will be returning for future training Thank you very much
N
Nick
Highly recommended from a novice to C E driver
As a complete novice to the professional driving industry the HGV Driver training were on hand all the way with support on the phone and via email all the time Despite some DVLA delays they worked with me to complete me C E self funding training really efficiently The advice and engagement with 3rd party supplies was excellent I felt supported and valued throughout a simple but foreign process thanks to all the team
M
Michael
Everything was easy
Everything was done over the phone and when I went to the test centre again everything was already sorted out trailer test and main road test
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