Himalayantradingco Reviews

Scam save yourself a headache

I ordered a replacement bulb for my salt lamp Two weeks went by and I still hadn t gotten confirmation that it had shipped So I reached out to them and a couple days later they give me the typical covid-19 excuse ordered at the end of 2023 but they did send it and I received it in one piece However less than one month later it already burned out So I reached out to them to ask if they d replace that one but I got no response Every time I call the customer service number I get sent to a voicemail telling me they ll call me back Nope I ve left emails and I ve never gotten a response Ghosted Don t buy from here need more proof then check on Reddit where lots of other people are saying the same thing

Horrible products and customer service

I placed an order for a salt lamp that was supposed to be delivered in 5-10 business days After it not shipping for 20 days I contacted them to cancel my order They ignored me and shipped it 30 days after I ordered It arrived broken and covered in some sort of dirt I am now trying to get a refund and their support staff is refusing to do a refund they insist on replacing the item I have had to file a dispute with my credit card company

Shady business practices

They never sent my order Sketchy wording on the website makes excuses for shipping delays and ghosts when you try to get a refund All the reviews are fake and or stolen from other sitesHad to go through my bank to dispute the charge

Fraud alert

A year ago I ordered a salt lamp and paid for it via credit card I never did receive my salt lamp as it was my birthday present November 2022 I reached out to the company with the order number and they told me there was a delay with the supplier to this day I have never received my order nor refund nor any explanation as to what happened to the salt lamp Any attempt with the company has fallen on deaf ears and no response nor explanation has been given They owe me a salt lamp I am very disappointed and cannot get my refund on my credit card because the credit card says that it s been too long to issue a refund Do not purchase from this company

I wish I had read these reviews before

I wish I had read these reviews before I purchased my salt lamp Ordered July 5 and it s Aug 20th I m hoping it arrives as tracking suggests when I reached out to customer service they said We always try to get the orders out as soon as possible it just gets a bit harder in times like these as you would understand They said they d expedite the order and over six weeks later I m still waiting

Unethical company who does not respond

purchased a gift contacted the company to advise I did not want the two marble bases 25 each and was told I had to receive them and then return them for credit which I did in July I paid to mail them back I show that they were received by Himalayan Trading Co but no credit was ever processed and they will not pick up the phone or respond to my inquiries Very unethical business do not purchase products here they have my information I ve left 5 voicemails with customer service that have gone unresponded to