Hintonparkwoodlandburial Reviews

Hinton Park Woodland Burial Ground

4.08
84 reviews
Great Rating
Based on 84 user experiences

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AI Review Summary Based on 84 reviews

The reviews describe consistently excellent service and a peaceful setting, with staff noted as caring and professional. Many highlight effective communication and sensitivity during difficult times. Some long-term customers note ongoing satisfaction with maintenance and memorials. A minority of reviews raise concerns about grounds maintenance and communication issues. Overall, the feedback underscores strong perceived value and respectful care.

What customers love
  • Peaceful setting
Common concerns
  • Overgrown grounds
  • Poor maintenance
  • High pricing
  • Leadership gaps

Last updated 2 months ago

K

My husband has been buried at Hinton

My husband has been buried at Hinton for less than a year I am appalled by the grounds In the summer it is over grown and in the winter I am unable to reach my husbands resting place due to flooding I have witnessed the gardeners work pulling plants from resting places and leaving them on the ground beside where they have been removed grass cuttings thrown all over resting places items removed that are to be seen in other areas of the burial ground but are not allowed on certain areas I am all for a natural burial ground but rules must be the same throughout or not at all I have emailed Hinton park and I am still awaiting a reply 5 months later so I hold out no hope of this getting a better response But these things should not be happening in a place where our loved ones are resting
I

The Burial ground is Horrendously

The Burial ground is Horrendously flooded My Grandma is buried here So many negative reviews on here saying the same and the 5star reviews seem to be fake and false Deeply disturbing Sad to say wellington boots are a must They should be supplied It is dangerous Nothing in place for safety measures I am also in agreement with Adi review on left here 05 04 24 lack of leadership
L

Can t believe there s any good reviews

Absolutely terrible surprised there s any good reviews Badly flooded gardens un kept flooding never resolved no matter how much I ask I visit my uncle once a week which is impossible due to it being water logged constantly told for months drainage measures would be put in and nothing Seems like lies as it s not hard to secure a drainage company and get this sorted when they have been paid thousands by grieving family s Grounds people rude and unhelpful staff the same Doesn t look anything like it does online now or in brochure All a CON AVIOD AVIOD AVIOD Don t let yourself be ripped off by this horrendous burial site Absolute joke
M

Seven years and still waiting for a tree

I have been waiting SEVEN YEARS to get a tree planted for my father after the first one died I have had constant promises that the situation would be remedied and they have done absolutely NOTHING about correcting their incompetence Very upsetting I would avoid - no respect or care shown and extremely poor communications
S

Lack of communication

Although mum was buried a year ago it was only last month I finally got answers Leading up to the funeral my sister I rang at times nobody got back to us and emails went unanswered As this is a distressing time it didn t help with the distress it was causing us The worst part for me was getting the final details organised less than 24 hours before mums funeral I felt like I was being ignored A tree was requested as per contract it hadn t been planted I was told this had been overlooked it would now be planted between November March I don t feel I have will have closure until the tree is planted Only then will I be able to say mum rest in peace I would like to thank the ladies who answered my questions recently although I can t remember their names Having said all this I could not fault the day of the funeral the staff were caring compassionate although sad was a lovely service Shame about the office side
C

Sadly I have had to complain again

Sadly I have had to complain again about the maintenance of the grounds this is about the 4th time now It s such a shame this beautiful burial ground is being left to be an overgrown eyesore It is upsetting for families not to be able to see or read their loved ones plaques for the overgrowth More over its disrespectful I understand it s a Woodland burial ground but this place is becoming unkempt and uncared for I worry what will happen to my parents plot when I am not able to maintain it myself I am not confident it will be looked after at all
C

Maintenance of grounds really needs addressing

Despite several complaints and promises of regular maintenance of the grounds I have had to complain yet again after visiting today In July I was advised the area where my parents plot is would be weeded and maintained on a Regular basis The weeds are rampant again the grass needs mowing the bushes around the area are much too high I really would like some assurance that Southern co-op have a proper maintenance plan in place for the grounds I understand the woodland natural look but unkempt and scruffy doesn t cut it
A

lack of Leadership

such a beautiful service in beautiful surroundings but unfortunately due to our funeral directors sickness we were not informed nor updated nor allocated another funeral director of the photographic reflection slideshow not being prepared in time untill after we were all seated for the service we had to pause the service to download our own photos onto our own device and gather around our own ipad to view during what should have been a private moment to quietly reflect on all those precious moments we were also not sent final proofs of the Order of Service which wasnt presented printed as we had hoped for this is no reflection on the staff personally as they were all very kind but a poor reflection of the management of those staff who are responsible for clients being left unsupported whilst vulnerable in grief not knowing any problems exist untill during the actual service had we been allocated another staff member to take over during this absence we could have resolved any issues between 28 March - 5 April 2024 when these issues were arising but without our knowledge and due to a complete lack of communication the service we had hoped for has left us all feeling saddened we are awaiting a response to our written complaint as the services lacked what was initially agreed and paid for its all very sad as we can not recify now all that was wrong given the funeral of our loved one was already taking place at the time these issues became apparrent
M

Grossly overpriced

For an unattended cremation nearly 5k was outrageous
D

The process was difficult due to their

The process was difficult due to their staff sickness Things did get sorted but only when I made contact I was disappointed with the internment I had expected more I didn t know what had happened to the floral arrangement as it was not on her plot or near it

About Hintonparkwoodlandburial

Hinton Park Woodland Burial Ground

United States

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