Holidaylettings Reviews

HolidayLettings: The Best Holiday Rentals, Apartments, Villas, Cottages and Self...

holidaylettings.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

RatingFacts is an independent review platform and is not affiliated with Holidaylettings (holidaylettings.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers generally find Holidaylettings easy to use with a straightforward booking process, reliable payments, and helpful owners, leading to positive experiences. However, some users report issues with false advertising, unexpected price increases, poor customer service, and security breaches. The platform is praised for convenience but criticized for opaque fees and occasional scams.

What customers love
  • Easy booking process
  • Great location
  • Clean properties
  • Fast payment
Common concerns
  • False advertising
  • Expensive pricing
  • Security breach
  • Hidden fees

Last updated 2 months ago

S

2nd email received asking to review a trip we have yet to take

Considering this is the second email I have received asking for a review on a trip we haven t yet taken And won t be taking for another month I am yet to be able to give comment on anything to do with our letting However not overly impressed with the automated emails being sent out Perhaps a more personal review of the sent correspondence would be a better way of moving forward with what customers actually think
D

Holiday lettings is now charging guests a commission between 8 - 16

Holiday lettings was a great time until they have decided to stop the annual subscription option Now they have opted for the free listing and want to charge guests between 8 - 16 Guests can clearly opt for other web sites which charge much less than this commission I do not see any reason to book through this site any longer
M

What a strange method of booking

What a strange method of booking Paid by PayPal and assumed that payment had gone through and been accepted Had messages from owners which were not clear if the booking was confirmed Had to phone the company to clarify the situation A cumbersome and annoying process
R

Disappointing

I spent ages looking for a week s rental that suited me and booked but after 24 hours the owner declined I found another and booked but next day I got a reply from the owner to say the pricing was out of date and it was 1 000 euros a week more than quoted I got refunds each time but it was a disappointing experience so I found a rental through another company and booked straight away
J

Lovely apartment with great view of sea

Lovely apartment with great view of sea - not luxury though brown sheets basic furniture etc However we rented because of pool as advertised but pool closed for planned maintenance Also the windows and shutters to kitchen wouldn t lock so unsecured with no help from agent Safe also didn t work Shame really because had so much - worth checking with owner that shutters have been fixed and pool in operation
S

I contacted HL on the 19th March 2020

I contacted HL on the 19th March 2020 to cancel a booking and asked for a confirmation of email and refund pf payment To date I have received no reply I understand the present situation is causing additional work but I would expect some reply after 10 days The property owner as confirmed a refund in full I look forward to your reply Mrs S WhitfordBooking Reference BR28090743
J

Cancelled holiday house

My family paid a deposit for a house in Saundersfoot When asked we paid the remaining monies Two weeks before our holiday we were told the house should not have been listed as it was already booked We received a refund and the choice of three more houses all of which were booked for the dates we needed I spent hours looking for a new house I cannot believe owners are allowed to do this and let families down at short notice
S

I wanted to rearrange the dates and it

I wanted to rearrange the dates and it was impossible to contact Trip Advisor about it
S

Falsely advertised prices

Disappointed to have spent several weeks narrowing down different accommodations for our 2023 family holiday from several sites finally went to book an accom through HL only to receive info from the host to say the prices were incorrectly shown Booked elsewhere for May 2023 using a Thomas Cook accommodation to ensure what was advertised was what I was booking Sun-standard misleading False advertising
D

Not happy having to leave a full

Not happy having to leave a full payment for a vacation over 7 months away Not happy that we re not able to speak with the owner before commiting

About Holidaylettings

700,000 holiday rentals. Find villa holidays, apartments, cottages and other holiday homes in 150+ countries. Book your accommodation direct to save up to 40%

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Housetrip
3.57 (140) · housetrip.com
2
Cyberholidayrentals
0.00 (0) · cyberholidayrentals.com
3
Home-to-go
2.45 (40) · home-to-go.ca
4
Independentcottages
0.00 (0) · independentcottages.co.uk
5
Interhome
3.63 (132) · interhome.com
6
Interhome
3.83 (111) · interhome.co.uk
7
Hometogo
3.85 (107) · hometogo.co.uk
8
Europeholidaylettings
1.50 (16) · europeholidaylettings.com
 View all 14 alternatives
Looking for Holidaylettings alternatives? We've ranked 14+ similar companies by reviews.
View All Alternatives