Based on authentic user experiences
MR ROGER NORRIE
6778 reviews
N/A
6 months ago
If you dont ask you dont get
I insured with them 6 months before my trip to India this October Obviously this period was covered but when the trip was cancelled I checked the policy which stated there would be no cover if I travelled contrary to HM government advice I e-mailed them requesting a proportional refund Received a phone call the same day with a 50 refund offer Not bad seeing I m over 70 and have to pay quite a lot for holiday insurance
S Lloyd
6778 reviews
N/A
6 months ago
I wish to commend Holidayrisk on
I wish to commend Holidayrisk on providing what I would call An exemplary example of customer service I purchased an annual gold insurance policy in early March The policy was due to commence 23rd June one day before our departure 24th June I was notified that our flight had been cancelled for the 24th June to which I rebooked another flight for the 21st I then realised that this would affect our insurance cover I rang Holidayrisk and was put through straight away to a very helpful charming man He took my details and within literally minutes confirmed our revised dates of insurance cover All the revised documentation was also emailed to me confirming this What an uncomplicated excellent service during these unprescedented times Not only that a fair and competitive insurance quote provided for our annual trips We certainly will not be looking elsewhere for quotes on renewal Thank you Holidayrisk John Allford
Charlie
6778 reviews
N/A
6 months ago
Following my advice that I wished to
Following my advice that I wished to cancel my policy the company rang me to make the refund which was very helpful Very helpful and courteous service
Cherie James
6778 reviews
N/A
6 months ago
Excellent customer service and clear
Excellent customer service and clear information
Valerie Miller
6778 reviews
N/A
6 months ago
Outstanding customer service
having postponed the holiday until 2022 the travel insurance became not necessary so I asked for it to be cancelled with a refund Surprise Holiday risk agreed for a full refund which in this day and age is customer service of the first class Will use them next year for the thrice postponed holiday
Phil Didcote
6778 reviews
N/A
6 months ago
I have just purchased Travel Insurance
I have just purchased Travel Insurance with them and needed something clarifying they answered nearly immediately with the answer If this is anything to go by I will be extremely happy
Ian Sully
6778 reviews
N/A
6 months ago
THE PERSON I WAS DEALING WITH WAS VERY
The operative was very good at explaining everything and I was given a return call within a few minutes of leaving a message
Janice
6778 reviews
N/A
6 months ago
THE ASSCOIATE WAS VERY HELPFUL THANK
I spoke to an advisor who answered my questions quickly and efficiently
Hetty McShane
6778 reviews
N/A
6 months ago
Prompt reply to my call
THE PERSON I WAS DEALING WITH WAS VERY KNOWLEDGEABLE POLITE AND EXPLAINED THE POLICY AND THE BENEFITS FULLY THIS IS MY THIRD YEAR WITH THIS COMPANY THANK YOU DAMION
David
6778 reviews
N/A
6 months ago
Excellent service
THE ASSCOIATE WAS VERY HELPFUL THANK YOU
