Solicitors Lawyers Mansfield Sutton Nottingham Hopkins Solicitors
Based on authentic user experiences
richard dragekge-uk com
6777 reviews
N/A
6 months ago
It may be me but I feel I was
It may be me but I feel I was sold-out I went in for impartial advice and being happy to walk away if there was no case The consultation was very relaxing and I felt impressed with the advice- as I was offered more confidence in Hopkins acting for me than I expected Being quoted a figure for the services I was happy to have been offered- we entered into an agreement and action Sadly- straight away the lovely lady I first saw was too busy to manage my case- so it was handled by someone I never met who I struggled with clear communication with Who all too often was unable to follow my direction or instruction so I subsequently ended up with no result whatsoever despite the original advice offering what finally felt like a hard sell and Incredibly a cost over three times the original quote- without the courtesy of making me aware so never again Expensive and painful- then being hassled for payment after them forgetting to advise me- nice
Jas
6777 reviews
N/A
6 months ago
My partner felt very intimidated and
My partner felt very intimidated and patronised with the initial contact This continued with further dealings with the company Abrupt abrasive and very unhelpful as well as being very unhelpful regarding how much services actually cost in the end from the initial appointment Would not recommend them in any way
Motherboard Review
6777 reviews
N/A
6 months ago
poor service
Hopkins Solicitors formal complaint regarding the poor service I received from your firm specifically concerning my urgent request for legal assistance with a high court writ issued by a bailiff On Thursday March 20th I contacted your firm seeking urgent legal advice and representation to prevent bailiff action at my property I spoke with Lewis Chapman in a previous phone call and provided all the necessary legal documentation explaining the urgency of the matter I had a deadline to prevent the bailiff from attending to my property I was initially told that the solicitor would get back to me However despite multiple follow-up calls and messages left on March 21st I did not receive any substantive response until approximately 5 30 PM on March 21st The message I received at that time merely provided a fee estimate of 500 plus for a case review without indicating whether the solicitor would take on my case This lack of timely communication and failure to provide urgent assistance caused me significant distress and anxiety The delay in response meant that I was unable to take timely action to address the matter potentially resulting in further complications I find the service I received to be wholly unacceptable My situation required urgent attention and the failure of your firm to provide a prompt response demonstrates a lack of professionalism and a disregard for the urgency of my legal matter I wasted an entire day waiting for a response that was not forthcoming I am extremely dissatisfied with the service provided by your firm I believe this constitutes a serious failure to provide an adequate level of client care
D Baldwin
6777 reviews
N/A
6 months ago
Good all round solicitors
I have used Hopkins Solicitors over many years and for a variety of legal issues I have found this company to be very efficient and helpful in many respects I do know a few of the Hopkins Partners who do seem to care about their customers they return calls and enquiries promptly For legal fees I have received good value in every transaction to date I would recommend Hopkins for Wills Probate Family law Personal injury and Conveyancing matters
Michael James
6777 reviews
N/A
6 months ago
Used Hopkins over the last 10 Years
Used Hopkins over the last 10 Years Personnel Injury Disrepair Found them to be very efficient professional keeping me updated and informed at each stage along the way Would highly recommend these Solicitors no matter your woes or issues
Ben
6777 reviews
N/A
6 months ago
Laura Barker has been excellent
Laura Barker has been excellent throughout the dealings of our boundary dispute making a stressful situation much less so She has been excellent also in regard to her communication with us and the way in which she dealt with the neighbour s solicitor I thoroughly recommend her and her company
