Huddle Reviews

Reviewing as parent of a student

Reviewing as parent of a student who has multiple challenges THANK YOU Huddle for your superb customer support You have enabled him to manage everything independently building his confidence and giving him hope that not all big companies are out to fleece their customers

Great letting experience

The process of setting up my account was painless and seamless Looking forward to using the product more Molly and Jack were absolute stars and guided us every step of the process and addressed every worry we had

Coming to the UK as an international

Coming to the UK as an international student and renting a house with no idea about energy expenses My housemates and I encountered unexpected billing from Huddle and when I called to gain explanation I met superb customer care employees who went above and beyond the call of duty Shae and Josie s professionalism is simply exceptional They completely changed my viewpoint towards settling issues via email

Very helpful and quick responses

Very helpful and quick responses Came to huddle after being messed around by another company for our student house and they have sorted us out within a matter of days Thankyou very much

During the cost of living crisis huddle

During the cost of living crisis huddle has helped me and flatmates to worry less about changes in prices as we had a fixed bills Moreover as huddle includes all my bills in one bundle it was hassle free and easy to use

Had issues carrying over our previous

Had issues carrying over our previous supplier Octopus Energy to our new property We originally refused Huddles Service as their quote for us was nearly 300 per month for gas and electric 2 bed 2 occupancy which was significantly more than the 90 per month we paid with Octopus We found out after receiving such a bill from Huddle a month after moving in that our switch had not gone through and nobody had informed us Karl provided fantastic customer service over the past two weeks with this issue allowing us to submit our meter readings for an adjusted bill As we have still not heard from octopus two weeks later due to the customer service from Karl we decided to go with huddle on a different contract standard variable rate with the hope our bills will return to our usual 90 per month cost Will update if this is not the case but either way 5 customer service

Brilliant experience using huddle

Brilliant experience using huddle Leaving our house and the process has been smooth and the team have been very helpful Recommend to anyone looking to split bills with housemates easily

10 10 service

Couldn t be happier with my experience with Huddle Everyone I spoke to couldn t have been more professional and helpful I have to give a shout-out to Joseph who went the extra mile for me and managed to offer me a 50 off for a first time sign up Will 100 be returning to use their service