Based on authentic user experiences
Suzanne
6730 reviews
N/A
1 year ago
Very helpful staff
it was good talking to Lauren but waiting up to 4 weeks to get a communal gate fixed to pensioners bungalows is a bit much as you have to force it to close and its supposed to be a secure area
Laura
6730 reviews
N/A
1 year ago
Very helpful customer service chat
Robyn the advisor was lovely She made sure my query was being taken care of and a note was put on my account 5 stars for her
Lisa Ainscough
6730 reviews
N/A
1 year ago
Thank you
Very helpful staff understood the issue and put action in place all in the space of a couple of minutes
customer
6730 reviews
N/A
1 year ago
Chatted with an agent and they promised
Very helpful customer service chat dealt with 2 issues for me very little wait time and all dealt with thank you Kristen
debbie finucane
6730 reviews
N/A
1 year ago
Yvonne very helpful snd answered by
I was able to chat with one of your colleagues who was able to help me straight away - great customer service thank you
pauline halsall
6730 reviews
N/A
1 year ago
The prompted response to my question
Chatted with an agent and they promised to follow up a request to reinstate my husband on the tenancy
Blowes Lyn
6730 reviews
N/A
1 year ago
Great service on live chat contacting
Yvonne very helpful snd answered by query thank you xx
Gary smith
6730 reviews
N/A
1 year ago
Easy to get through and chat with
Great service on live chat contacting Home Group A lot easier than trying to call them Jayd was quick to respond and helpful
caza l
6730 reviews
N/A
1 year ago
Reece was very helpful
Easy to get through and chat with someone No painful waiting for someone to pick up phone Understood what was asking and answered quickly
Wendy Robertson
6730 reviews
N/A
1 year ago
Good Service
Reece was very kind and helpful in my chat today as i have been waiting months for a working toilet because of your repair team Rubbish repair team Reece great
