Huizenpapa Reviews

Home - Huizenpapa

2.58
12 reviews
Average Rating
Based on 12 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 12 reviews

Users report severe issues with unauthorized charges and subscription traps, though some praise the service. The platform faces widespread criticism for billing practices and poor customer communication. A few users successfully found housing and appreciated the website's functionality.

What customers love
  • Helpful customer service
  • Found a house
  • Effective website
  • Great product quality
  • Fast delivery
Common concerns
  • Scam billing practices
  • Unable to cancel
  • Hidden charges
  • No email replies
  • Expensive pricing

Last updated 2 months ago

Y

Scams and no email replies

Same as other reviews they charge an unacceptable amount when you create a free account I cancelled my subscription but had to write to them to ask for a status update If I didn t ask for an update maybe I will be automatically asked for payment again for next three months even though I already cancelled it in my account I requested to shorten my subscriptions but only got one reply impossible and never replied to my follow-up emails again for 7 days I am tired and want to end this case just give me a reply Zero stars for this useless website and poor service one star is too much for them Update Still not getting any reply if I withdraw or not but there is a new review saying this website is responsive No update after paying which is again scamming Only got a reply after I paid the fee the past emails asking if I could withdraw were ignored No service at all
A

WARNING

I agree with all negatieve opinions I also had a very unpleasant situation with huizenpapa Once you register provide your details you are grounded The 105 invoice for 3 months in advance arrives unexpectedly after the trial period and the company only feel sorry about your email and react with sadness that you did not read the regulations carefully I understand how difficult the housing situation is in the Netherlands everyone does everything they can to find a place to live but it is sad when people are being financially exploited because someone came up with a brilliant idea to use the difficult situation of society I am a foreigner and I am very shocked that the Dutch government let using regulations that allow you to charge fees in advance for 3 months without signing some kind of binding reliable contract because this portal does not facilitate ANYTHING apart from providing housing offers from other sites where you also have to register set up an account and pay again What is this For what kind of help am I paying How can you call it legal I saw this kind of procedures first time in my life for me real scam and exploitation of poor people trying to search for an apartment
T

WARNING

Do not ever think of making an account with this site I have made a FREE account on this site and now they are claiming THREE months subscription what does this even mean I did not sign anything and didn t subscribe for this period because I know I will not use it this long it was useless and I already CANCELLED my subscription And now they are threatening to make me file a collection claim What legal frame allows for claiming costs I did not sign for Stay away from this scam and find a reputable site to help you
J

scammers

scammers I ve stopped my abonement in trial period and they re extended my abonement without my agreement And now my case went to collector s company
M

Badly

All of positive reviews are written like cliche seems from the friends of the company All of the negative are detailed and situations are brutally finishing with collecting agency This platform don t seems to be European and don t use a good European practices
B

Scammers

Scammers I took a free trial and canceled within 14 days only for them to send Omnicas also scammers to take my money Then I wrote to them to ask what is this about and they claimed I didnt cancel properly In my account it says my subscription was canceled on 31 01 1970 yes you read that right and under a status it says canceled while in other section it says active Then it says it was purchased in september when I didnt even know about these idiots let alone use their service They even had audacity to tell me in email that its actually still active and they canceled today I found many reviews of other people with same experience If you have to deal with them just reposrt them to ACM I did that too
C

Unable to cancel trial period

Trying to contact them to cancel my trial subscription but no response Sent various email even tried to call them Anyone have any idea what should I do
V

Very challenging to find a house in

Very challenging to find a house in Amsterdam even with the use of this website but is it very helpful
J

I m satisfied with this shop

Very good and up to date website I actually found a place to live
R

I had a issue at first with the premium

I had a issue at first with the premium account but their kind customer service helped me
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