Ico Reviews

Ico useless with nhs data breaches

Useless don t investigate anything Valerie is not interested she doesn t contact you I had lots of data breaches in my nhs file and the nhs are not regulated Nobody does anything Useless and nhs know it

Useless

Complete failure to protect people from predatory practices like consent or pay Sides with business not with people utter waste of space Cookies are not freely consented to if the alternative is having money taken off them That is literally not free consent Utterly worthless

Beyond worthless paper tiger

I object to my taxes propping up this paper tiger regulator Everything you expect you don t get Everything you would imagine they would do- ensure your legal rights are upheld- they don t I wanted two pieces of information from the NHS- after months of trying to get them they just ignored all correctly delivered SAR s I referred to the regulator- 4 month wait for initial response Didn t bother to understand the complaint and sent generic reminder to NHS It was ignored they sent another then an urgent one Nothing received Now they are saying case closed- I can take the NHS to court to get my record if I want Thanks for nothing No wonder so many scandals emerge years after they could have done Totally worthless regulator

Why doesn t the ICO support people who need help with data protection

Is the information commissioners office actually independent though I filed a subject access request SAR as part of GDPR to a company - but they didn t give me all of my data I contacted the ICO who dismissed the case - I complained and they just dismissed the case What s the point in having a government appointed ombudsman for data protection if they don t do anything It s been extremely upsetting to receive emails from the ICO telling me they can t and will not do anything for me Dealing with the ICO has been an extremely frustrating and disappointing experience ICO Trustpilot one star rating is currently at 97

As other reviewer s have mentioned

As other reviewer s have mentioned this organisation is wilfully useless I was attacked by a neighbour and then threatened by their police officer neighbour coming round to sort me out They then attacked me again and a police officer did in fact come to my house and threaten me as promised When I reported this to the police force concerned without even bothering to find out who I was or anything about the incident the first officer I spoke to immediately informed me Oh no no officer would risk their job doing that and instantly dismissed my claim I was met with sexism prejudice and derision throughout and eventually made a formal complaint all whilst being harassed and threatened by my neighbours The police professional standards department who were neither professional nor had any standards sent me an almost threatening email during my complaint which stated that they had a copy of the body worn video by the police officer who had visited my house and could watch it at any time I responded to this email stating that they should be watching the body worn evidence and should have watched it already given that they were meant to be investigating this officer and his actions when he visited me and since they had repeatedly written to me stating that they were thoroughly investigating my complaint so what exactly were they doing otherwise I then put in a formal request for a copy of the body worn video evidence and waited the standard 30 days for it to arrive Surprise surprise after 30 days no video was forthcoming Months later no video was forthcoming When I queried this I eventually received an email from the police force stating that no such video existed the same police force that had emailed me months earlier stating that they had a copy of the body worn video by the police officer who had visited my house and could watch it at any time As per the law I then made a complaint via the ICO since the police force concerned had not sent me a copy of the video evidence as requested and that video evidence had quite clearly existed by their own admission when I had requested it The police force concerned then proceeded to totally ignore the ICO for months and months I think this went on for over a year at least in the end Eventually the police force concerned replied to the ICO and claimed that the police officer and I quote must have pressed delete instead of upload and the video was never uploaded so had never existed in their systems completely contradicting their own email which had been sent months after the video would have been uploaded The police force then proceeded to once again totally ignore the ICO and basically do whatever they wanted The ICO wrote to me and said that they could not keep pursuing the police because the police were just ignoring them Really So a police force just delete body worn video evidence of their officers going to people s homes and threatening them and even send them emails stating that they had a copy of the body worn video by the police officer who had visited my house and could watch it at any time proving that the video had in fact existed It only ceased to exist when I requested a copy of it There is literally no purpose to this organisation They clearly have no power and any little they do they are not interested in using and do not pursue the people they are meant to pursue Which is exactly why the people breaking the law break it since they know this organisation will not bother to pursue them In my case this meant my continuing to have to live in fear for years and having my pets immediately poisoned after I had dared to report these people to the ICO and the ICO simply let them get away with it I personally consider this negligence Allowing this patently obvious abuse of position and power instead of pursuing it when the police had changed their story and this was provable demonstrable fact put me at risk and I had to suffer the consequences This is not okay

Breaches not taken seriously

I don t see the point They don t take breaches seriously even when showed evidence of deliberateness or carelessness They like to keep repeating that they won t investigate every complaint and pick out what they want to which is the most obvious and simplest like a delayed response I noted several breaches and they only picked out the delayed timing in responding and ignored other points Apparently you also don t have the right to an organisation s response so they could say what they want and you d never know as they say they aren t allowed to disclose it Not very transparent

As useless as a chocolate teapot

I contacted them over a company ignoring an SAR They investigated but because the company ignored them and didn t respond to any communication they dropped the case This is utterly unacceptable Update My MP is now on the case and is taking action against them He s questioning why they take tens of millions in taxpayers funding and don t do anything to justify it

If zero stars were an option

If zero stars were an option They contacted my employer regurgitated everything my employer stated back at me -- without ever bothering to ask me or check any facts Complain to your MP because this is a useless institution taking millions of taxpayer money failing to do any useful job