


Based on authentic user experiences
Sandra K Jaques
6727 reviews
N/A
1 year ago
Friendly Fresh Care from staff Holiday InnTemple-Belton TX
We visited Holiday Inn Temple-Belton Tx for a funeral We drove from Florida and stayed 2 nites on the road It was a breathe of Friendly Fresh Care on arrival and for the next 2 days we found staff in hotel and restaurant X-tra pleasant and helpful quick to assist and answer questions and take pictures bring chairs to the room for family members accommodating genuine care for our stay Staff in dining room were the same Thank you Katy front desk manager Nathalie front desk Carmen Kitchen Edwin staff Angelica Kitchen and Pauline server you all went above and beyond staff duties in kindness duties and assistance Bless you all for making a sad occasion an easy one we would return G S
Kassedi Wilson
6727 reviews
N/A
1 year ago
I decided to become an IHG member when
I decided to become an IHG member when a sales clerk greeted me with a courtesy perks offer We opened up our IHG Membership at that time Since then I am Now Platinum Elite in the entire World
simon chipchase
6727 reviews
N/A
1 year ago
Always helpful if a points issue
Always helpful if a points issue hotels great dependant on the brand and price level you choose don t book a non refundable rate if there is a chance you need to change and you won t have an issue
Josey Galivan
6727 reviews
N/A
1 year ago
Excellent help from front desk staff
Our kids were set to swim somehow we made reservations at an extended stay with no pool Jenna the front desk person called the hotel next door got us in to swim so our 3 children were not disappointed Could have hugged her
Cecilia Nettles
6727 reviews
N/A
1 year ago
I stayed at the holiday inn Express in
I stayed at the holiday inn Express in vidor tx for about a month to all of y all happy Thanksgiving and thank you the kids and I are going to miss it and we are truly blessed I wish everyone many blessings too the kids enjoyed their stay and having a good breakfast before school y all made our stay very comfortable a situation is what you make of it and with a little imagination it can be a great adventure opening your self up for anything opens your world to new beginnings all you have to do is take big breaths and make the best of it and you will see how adventurous it can be thank you again glad we got to have an adventure at such a great place and wonderful people
Gary from Tucson
6727 reviews
N/A
1 year ago
Above Beyond at HI Express in Pecos TX
A great experience with the Holiday Inn Express and Suites Pecos Texas Every contact was special and above expectations front desk to GM The hotel was well organized and perfectly clean and following guidelines
Colin Green
6727 reviews
N/A
1 year ago
A Breath of Fresh Air at a Time of Crisis
I ve been writing regularly over the last week about companies where significant effort was required to secure repayments due to me I appreciate people and companies are under a lot of stress at the moment but I found a ray of sunshine today when I contacted the Crowne Plaza in Limasol regarding a cancelled trip due to restrictions imposed by the Cypriot authorities No if no buts The full amount was immediately refunded and a copy of the transaction confirmation provided I m a regular guest of IHG hotels so a bit shout out to the team in Limasol who demonstrated a clear commitment to customer service in these difficult times
Joseph Ashmore
6727 reviews
N/A
1 year ago
My stay at the Holiday Inn in Clark NJ
I stayed at the Holiday Inn in Clark NJ this place is very clean and safe place to stay at The staff is awesome and well trained They have a food and a small store for snacks at a good price They have a bar if you drink
jgdawson
6727 reviews
N/A
1 year ago
Crowne Plaza during COVID-19
Crowne Plaza - Gerrards Cross 25 July 2020The staff were very welcoming on arrival the hotel has clearly taken onboard all that is required to keep guests safe during these difficult times Information relating to social distancing markings on the floor and hand sanitiser was readily available throughout the hotel The room was immaculate as usual with Crown Plaza The staff in the bar and restaurant wore masks visors but guest not required to We chose to overnight at the hotel whilst visiting family would normally have stayed with them but didn t want to take any risks We stayed in King Suite 330 very comfy would definitely stay again
Lesav Pryor
6727 reviews
N/A
1 year ago
We recently stayed at the hotel in
We recently stayed at the hotel in Henderson Kentucky and I couldn t have been more satisfied The front desk was extremely friendly The room was very pleasant and exceptionally clean I highly recommend the place and will stay again