Idealimage Reviews

This company is fraudulent

This company is fraudulent Please do not purchase anything from them Bought a package from them and sue to medical condition I could not use it they are refusing to refund me Their customer service is worse than Comcast They are very unprofessional clinics are dirty They need zero star rating for this company

Stay away

With so many options available for med spas put Ideal Image at the bottom of the list Their primary goal is to lure you in with membership services that offer VIP pricing What they don t tell you is that it s impossible to get an actual appointment Stay away from Ideal Image and support a local business instead of a corporate chain This was such a disappointing experience

They had to cancel my appointment

They had to cancel my appointment because their machine broke Then when they rescheduled because I couldn t call them back by the time they wanted they canceled my appointment Now I m told I will have to go through the whole painful process again from the beginning rather than just having part 2 of this treatment Don t bother with this company

If i can give 0 stars i would

if i can give not star i would first i went only 2 times for the hair laser removal and the pain was tortured I even use the numbing cream that didn t work I pay 2900 and when we ask to have the remaining treatments transfer to my daughter they only want to give her 1571 you going to tell me that my only two sessions where worth 1339 when I still had several more treatments to do I ask for refund they said no I ask to work with me they said no And now you only want to transfer 1571 for what that is not even for a full treatment Honestly i am not one to leave reviews but this place really did a number on me STAY AWAY

Beware before you give them money you won t get it back

I was rushed through an online consultation and rushed through paperwork for a loan online so that they could get me an appointment within a few days Instead ended up with an appointment 6 weeks later When I had financial difficulties in the meantime and canceled my appointment I was told no refunds it s in the contract I was on the phone with customer service Abigail Zinkl for 42 minutes and she just kept repeating that there are no refunds it s in the contract it s our company policy She spoke in a robot-like tone like she says this all day long every day I begged her for a refund due to my financial hardship that has developed and she refused for 42 minutes I had the idea to do something nice for myself for once and they have turned it into a nightmare I said I plan to call corporate she replied I am corporate

Shady business

Shady business They will get you a loan and take your money but keep putting you off and rescheduling your appointments for months even though they are never busy

This company cannot improve because

This company cannot improve because they are scammers They make their money out of bamboozling young women into signing contracts that they don t understand and end up with a debt of thousands of dollars before receiving any services and remains a debt whether they decide to receive service or not If the service is horrible you cannot get out of the contract This happened to my daughter who turned 18 5 days before signing a 15-page contract that she was asked to review in the half hour zoom meeting She was told that if she didn t sign it she would lose the awesome discount that this woman was offering her then and there 2 000 out of her college fund because she was bamboozled into signing something she didn t understand The person on the Zoom call who convinced her to sign surely got a hefty commission

I wish I read the other comments before

I wish I read the other comments before falling into their trap The lady who did the consultation with me kept convincing me to click next and click I agree and did not warn me that once I click on agree there is no going back And all purchases are final and no returns or refunds I called the next business day to cancel and I was shocked that they will not refund my plus 5000 even with a fee I do not recommend Ideal Image to anyone They mislead you and convince you to click yes click I agree without mentioning that we re going to get your money and will not refund you even if the service has not started yet This is ridiculous I will make sure to mention that on Ideal Image Social Media over all platforms