Indor Reviews

Amazing chair

Great communication to make ordering and delivery problem free

Lovely products and helpful staff

Amazing chair Good conditions

Personal service

Personal service kind and helpful staff tasteful furniture

High quality furniture

High quality furniture with a great customer service and delivery team 100 recommended

Great furniture

Great furniture very helpful staff

Perfect

Beautiful products great service

Everything was perfect

Everything was perfect Thanks so much for the patience and good advice

Furniture looks nice online but don t be fooled by the glossy images

Spent over 2k on furniture when it arrived there were bumps and the finish predominantly at the arms of the chairs were had a poor finish Apparently that was due to how the furniture was assembled and is standard for the chairs because they were made in Indonesia i think and not up to European standards - I find out after the fact That is not made clear before you buy Don t be fooled by that caveat posted re natural wood and possible cracks due to weather etc This was a manufacturing flaw they were aware of nothing to do with natural wood Their disclaiming is misleading to put it mildly They d seen the flaw - still sent it in the hope that returning it would be too much fuss costly - rather than notifying me of the flaws they claim adds to the charm to check I was still happy to receive the chairs Their website markets images of perfect chairs not chairs with lumps and bumps that look like big chips on the arms They refused to exchange the chairs because they said could not guarantee the new set would not be the same - again proof they were aware - although I clearly expressed I was willing to wait for an exchange I was not happy with the finish they wanted me to keep the furniture and they refund me 100 but that would not cover the cost to rectify one chair much less 4 of them Be careful returning because you have to pay for returning furniture big items meant hiring a van company I had to pay for returning the chairs and stool like the design but couldn t cope with the finish they knew they were being returned but they placed a closed sign on the door before closing therefore delivery did not happen I was charged extra for storage Indor were not even gracious enough to admit they d placed the closed sign up despite timed photos and driver logs or offer to reimburse me for the extra days of storage and delayed returning my money Shop elsewhere They may come back to imply I am not being truthful about my experiences but I have the emails and the images to back up everything I have said They re just mean and greedy Furniture looks nice online but don t be fooled by the glossy images