Jackhenrygroup Reviews

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4.09
96 reviews
Great Rating
Based on 96 user experiences
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K

Returning customer

This is the second car I ve bought from jack henry group and I can t fault them The Calibre of cars they sell could be quite intimidating to some especially if you was going to buy a more affordable day to day car from their inventory That said Simon was down to earth polite and very user friendly Would definitely recommend them
A

Good Experience

The purchase process was fairly straightforward James also agreed to service the car and provide a new MOT for added assurance which was pretty cool Nice range of cars as well I hope to return for a more high- end car in the near future Some constructive criticism - shouldn t have advertised on AutoTrader as no admin fee cos I was charged an admin fee also an offer of water soda coffee would have been nice especially as it was flaming hot on the days i visited But overall really good experience
A

What an amazing experience

What an amazing experience Paul is an absolute gentleman I experienced a death in the family and had to travel Paul respectfully gave me time to deal with the funeral and when i returned arranged delivery of the car by Jack I really couldn t have ask for more You guys are amazing and I love my new whip Thank you
M

Simon was Professional all the way

Simon was Professional all the way When I purchase my cars all I ask for is professionalism and honesty I got both Jack Henry group and Simon thank you
M

Excellent buying experience

I recently bought a Range Rover Sport from Simon at Jack Henry Group Simon was a delight to deal with throughout the buying process Very honest very helpful and arranged everything to work for both his and my timeframes I love the car and I will buy another from Simon this company in the future and I highly recommend this business for anyone that s in the Parker for a premium brand high end pre-owned car
M

How the car buying experience should be

Thank you Simon and Jack Henry Group for making the car buying process so amazing Excellent customer service no pressure selling and very accommodating Car was priced well and as described Walking around the showroom all the cars looked to be a very high standard The Tesla was prepared and delivered as promised to an excellent standard Simon answered all my queries in a timely manner no matter the question The communication was excellent Simon kept me informed about what was going on or required The showroom is a little out of the way but don t let that put you off Thanks again Simon
C

Jack provides excellent service

Jack provides excellent service and he does his best to answer every question I ask whether it s regarding product inquiries or placing an order After I confirm my order he continuously updates me on the delivery status Since I live in Norwich and Jack s company is far away I can only inspect the vehicle through photos and videos When I receive the car it is just as new as shown in the previous photos and videos
M

The experience from start to finish

The experience from start to finish with was first class Appointment made greeted by Simon who gave me an overview of the car then able to test drive it by myself then to discuss valuations for my part exchange and agree a deal All done very calmly and professionally Deposit taken and car delivered to my door within a few days Simon kept in constant contact throughout the process and was great to deal with Fantastic service wouldn t hesitate to recommend
M

1st class experience 1st class company

Thank you Jack Henry group amazing service we dealt with Simon professional in every way we love our Vw thanks again
G

Fab dealership

I have purchased range rover sport from Simon from Jack henry group he was pleasant and we actually drove of with a new car within 1hour Car is fab Comfort first class If need a new car they be my first choice to check their stock Thank you guys for great experience we gone through together
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