Jackhenrygroup Reviews

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4.09
96 reviews
Great Rating
Based on 96 user experiences
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R

Great service from Simon Ward at Jack

Great service from Simon Ward at Jack Henry Really pleased with the car the service and communication
C

An extraordinary and unique experience

An extraordinary and unique experience the quality and range of cars is fantastic It gave me confidence in dealing with Simon he was amazing when purchasing my BMW jack Henry went the extra mile thanks Cliff Jeffery
J

Dealt with Simon

Dealt with Simon really friendly welcoming Contactable through the process and was humorous transparent
N

Great service

Simon dealt with us when we brought our new car he was so helpful start to finish and made the whole experience so comfortable for us He wasn t pushy and made us feel very welcome He was very informative with all the details especially as we travelled nearly 3 hours to see the new car and called quite a few times In advance to ask numerous questions We Would definitely buy from Jack Henry group again as we find them very trust worthy and not pushy for us to buy their cars unlike other dealerships Great service thank you so much
M

Simon was great

Simon was great allowed us to look at the car and take a drive without any hassle there were issues with the car some scratches and some damage to the boot carpet There was an issue with the drive mode not wanting to change while driving turned out to be not enough fuel and teh wheels needed doing Everything was taken care of and the car looked fantastic when they delivered it drives like a dream Can t recommend these guys enough Brilliant service and hassle
P

They made my purchase very easy with a

They made my purchase very easy with a top part exchange allowance The salesman Simon was extremely helpful and very understanding as I needed the car delivered Top Man
M

The team were extremely polite and

The team were extremely polite and professional Simon managed to fix a small MOT issue the vehicle without hesitation and then delivered to my address for the inconvenience around my workday Would highly recommend
G

Simon help me pick out my old school

Simon help me pick out my old school Range Rover he was very helpful and made me feel very comfortable as it s a big thing buying a vehicle
D

Excellent service from Simon

Excellent service from Simon top man Made sure my journey from the start to the finish was smooth communicated every step of the way
S

Happy Customer

I ve just taken delivery today of my fourth car purchased from The Jack Henry group over the last six years The BMW X 5 was delivered by a lovely guy called Glen very helpful and polite and arrived on time The salesman I dealt with was Paul who was also very easy to deal with not pushy answered all my questions and gave a fair part exchange price on our trade in vehicle I can only say if you want a quality car at a good price this is the place to go great to see traditional values honesty and all round great customer service well done thanks to all at Jack Henry
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