Joggo Reviews

3.62
133 reviews
Great Rating
Based on 133 user experiences
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J

The age old practice of tricking

The age old practice of tricking customers into recurring charges Be aware that they way in which this app is set up you are automatically setting yourself up for recurring charges You have to carefully change the settings to not select this They will not allow for the possibility of any mistake either
M

New Joggo user - Updated 8 29 23

I have just started with the program but so far so good I enjoy having a guideline for building my running Working toward a 10k in April Update One month in and not very impressed Poor sync of app between iPhone and Apple Watch App randomly resets my total mileage so their guarantee of reimbursing fees once 26 2 miles reached will never happen Customer service response was a poor excuse I will not be renewing my subscription
S

Not user friendly

Not user friendly Terrible customer service Difficult to cancel the service You will be billed for months without a refund even after have cancelled Did I say terrible customer service A frustrating waste of time and If I could give zero stars I would In response to Joggo the cancellation link provided sounds easy and helpful It doesn t necessarily cancel the subscription and you don t know that until you are billed again Getting a refund is a joke Did I say they have terrible customer service
C

I have been asking this company to

I have been asking this company to refund me and stop charging me for a subscription and they continue to ignore my request and charge my account annually Do not get involved with this company
S

Bunch of thieves

I m in the UK and had my details stolen I ve never used the app wasn t even aware that I had a subscription They took the money a second time and won t give it back I ve never had an email warning me and I don t have the app Why would I want an American app that charges international fees I m severely asthmatic I don t Joggo but they can jog off
M

Don t sign up for the challenge

I followed the link to sign up for the challenge Where you either run or walk 42km I ran my 42 kn and more because some of my runs didn t get logged so it took a long time to reach the 42 km on the app and when I asked why I haven t received my email with a link the response was that I had signed up to the normal plan and not the challenge then they attached a link to the challenge and it was the exact same link as the one I used to sign up with It s a scam
R

I enjoyed the app but they are tricky with canceling

I enjoyed the app but when I reached out to cancel they only canceled part of my subscription and didn t inform me of anything else I needed to do in order to cancel the rest I had no idea until I was charged again 3 months later and when I reached out for a refund they first tried to tell me I didn t cancel in time even though it was weeks before the renewal When I sent them my cancelation confirmation they then told me that was only for part of the subscription and could only refund me half for the other part since it was past the renewal date Very sketchy dishonest business don t get involved
E

If I could give 0 star I would

If I could give 0 star I would I ve just noticed on my PayPal whilst searching for another payment that this company have taken 33 every 3 months from me since 2021 I didn t approve a single payment and they are refusing to give me my money back I have never used their service and they keep referring me back to terms and conditions I ve never agreed to Their terms and co Dutton s state I should be informed for every subscription upcoming payment but I ve never received a single notification I want my money back and they have only offered 33 out of 297 that was taken from me without consent I m horrified AVOID this companh
K

Joggo will auto renew your subscription

Joggo will auto renew your subscription without any mention that they are charging your card They will offer a half refund even if you cancel on the date of renewal They state the customer is aware of their policy but do not alert the customer of a coming charge Choose another app for your exercise needs
S

ZERO STARS Don t waste your money

If only I could give zero stars I thought I was signing up to the 26 1 mile challenge for free joggo I completed that distance and contacted them in regards to the refund However they said I did not go through the proper link according to them and couldn t give me a refund They gave me a link to the challenge which is exactly the same process and initial quiz and you wouldn t tell the difference between the challenge sign-up and a normal subscription I cancelled my subscription with 4 of the 6 months remaining and they would not give me refund for the remaining 4 months Don t waste your money Get an app from a company that isn t based on rorting customers

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Frequently Asked Questions

Joggo is an AI-powered personalized running application designed to guide individuals from beginners to confident runners. It primarily serves two key demographics: absolute beginners who feel intimidated by starting a running routine and intermediate runners who have previously experienced plateaus or injuries from unstructured training. The app focuses on injury prevention, sustainable habit-building, and long-term enjoyment through a science-backed, gradual approach.

Upon signing up, users answer questions about their fitness level, goals, and available time. Joggo's algorithm then generates a custom running plan. This plan is not static; it adapts weekly based on the user's logged performance and feedback. This ensures the training remains appropriate for the user's evolving fitness and helps prevent overtraining.

The 'talk test' is a method of gauging exercise intensity where you should be able to hold a conversation while running. Joggo emphasizes this and perceived exertion to guide training intensity. This approach ensures users run at a manageable, sustainable pace that promotes aerobic development and fat burning while significantly reducing the risk of overuse injuries and burnout, moving away from the 'no pain, no gain' mentality.

Joggo incorporates several injury-prevention features. Every workout includes mandatory warm-up and cool-down routines. The AI-generated training plan intelligently schedules essential rest days and lighter 'adaptation' weeks to allow the body to recover and strengthen. The core philosophy of training at a conversational pace also inherently reduces stress on the body compared to high-intensity, unstructured training.

Yes. Joggo is designed as a comprehensive coaching and educational platform. The app integrates bite-sized lessons directly into the training plan, covering topics like proper running form, nutrition, recovery strategies, and mindset. This transforms the experience from simple scheduling into a learning journey, empowering users with the knowledge to run sustainably.
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About Joggo

Joggo: Your AI-Powered Running Coach for Sustainable Progress

Joggo.run is the digital home of Joggo, a personalized running application designed to guide individuals from beginners to confident runners. The platform positions itself not as another generic fitness tracker, but as an intelligent, adaptive coaching tool that prioritizes injury prevention, sustainable habit-building, and long-term enjoyment of the sport. By leveraging artificial intelligence and insights from sports science, Joggo aims to demystify running and make it accessible and rewarding for everyone, regardless of their starting point.

Core Philosophy and Approach

At its heart, Joggo challenges the "no pain, no gain" mentality often associated with running. The website emphasizes a science-backed, gradual approach to building endurance and skill. A central tenet is the use of the "talk test" and perceived exertion to guide training intensity, ensuring users run at a manageable pace that promotes fat burning and builds aerobic capacity without undue stress. This methodology is designed to reduce the risk of common overuse injuries and the burnout that frequently derails new runners. The focus is squarely on creating a positive, sustainable relationship with running.

Key Features and Functionality

The Joggo application, detailed on the website, offers a suite of features tailored to the individual user:

  • Personalized Running Plans:Upon sign-up, users answer a series of questions about their fitness level, goals, and available time. Joggo's algorithm then generates a custom plan that adapts weekly based on the user's logged performance and feedback.
  • Educational Content & Tips:The app integrates bite-sized lessons on running form, nutrition, recovery, and mindset directly into the training plan. This transforms the app from a simple scheduler into a comprehensive learning platform.
  • Injury-Prevention Focus:Workouts include mandatory warm-up and cool-down routines. The plan intelligently schedules rest days and lighter weeks to allow for proper physiological adaptation.
  • Progress Tracking & Motivation:Users can track their runs, monitor trends over time, and receive achievement badges for milestones. The interface is designed to celebrate consistency over speed.
  • Nutritional Guidance:Understanding the link between fuel and performance, Joggo provides tailored healthy recipe ideas and nutritional advice to support running goals.

Target Audience

Joggo primarily serves two key demographics: absolute beginners who feel intimidated by starting a running routine and intermediate runners who have previously experienced plateaus or injuries from unstructured training. The language and testimonials on the site clearly speak to those seeking a guided, sensible, and educational path to improvement without the pressure of competitive performance metrics.

Website Experience and Value Proposition

The joggo.run website is clean, modern, and conversion-focused. It effectively communicates the brand's value proposition through clear headlines, explanatory videos, and detailed feature breakdowns. User testimonials and before-and-after stories provide social proof of the program's effectiveness. The site makes a compelling case for choosing a structured, intelligent coaching app over generic, one-size-fits-all training plans found elsewhere. It positions Joggo as a long-term investment in health and fitness literacy, promising not just a finished race, but the foundational knowledge and habits for a lifetime of running.

In summary, Joggo.run presents a comprehensive solution for running education and coaching. It distinguishes itself in the crowded fitness app market by prioritizing safety, education, and personalization, aiming to create successful runners through patience, smart science, and consistent support.