Johnpye Reviews

Amongst the chaos came Jenna

Amongst the chaos came Jenna My knight in shiny armour Armed with an impeccable phone manner excellent communication skills and ownership at resolving an issue Jenna was amazing John Pye needs better communications and problem solver like her

Lovely people great service

Lovely people great service I m new to the world of auctions so I ve needed a lot of support getting started I m sure the things I ve been asking are questions that have been asked a million times but the staff in Nottingham Birmingham and Murchington have been approachable friendly and knowledgable haven t been to the other sites but don t doubt they re the same 0 Particular shout out to Jenna in Nottingham today- really patient and took the time to sort out my delivery stuff- thankyou Honestly if you never done auctions before give them a look- have talked to a few of the other bidders on pick ups and everyone s friendly there really are bargains to be had and the canteen at Murchington s pretty good too beats trudging round a muddy car boot any day of the week

Very simple and easy to use website

Very simple and easy to use website Friendly people They help me on i did bet by mistake Still use it

Box for a bargain

Having purchased a box for 24 including fees and delivery of what I thought was plastic containers no only did I have these containers but a load of small metal tins which is amazing I am over the moon and also to make life very happy the DPD driver Lee is fantastic excellent all round Will continue to purchase from you all throughout 2024 Thank you

Yet again a great buy from John Pye I

Yet again a great buy from John Pye I was expecting a few dozen small spice tins but 168 arrived and I only paid altogether 17 99 what a fantastic bargain You have to be careful when buying but buy the right things and it s excellent fast delivery as well Thank you JP

Faulty Product received and refunded

I had an issue and after speaking with Robert Bob it has got addressed I also received prompt email communication from Ashley confirming the issue will be dealt with and am awaiting my refund Thank you

Jenna the Jewel in John Pye s crown

I had a query regarding a package that I hadn t received so I called Customer Service and Jenna took my call I must say that Jenna very calmly asked me the relevant questions and within just a few minutes had found the whereabouts of my errant package and re-started the process of getting it to me She also told me what to do if I hadn t received an email from the courier within 2 days She did all this whilst being friendly chatty and apologetic In short a true professional Jenna Thank You very much indeed

Jenna from customer care was great now we ll see if John Pye resolve my issue fairly

I have been using John Pye for a long time spend a lot with them mostly good buys recently bought a lot of items photographed in their boxes Arrived every single item broken so not happy at all Jenna from customer care range me with 10 minutes of my complaint and is trying to help me get it sorted out and has given me her But we will have to see how John Pye resolves my issue as it is still ongoing Hopefully they will be fair and accept that the items were listed unfairly and will take them back otherwise it is 100s in the bin but I ll give them the time to resolve it before escalating it or I will have to stop using them

5 Fantastic Bargains

I have been buying from various John Pye Auctions since the beginning of December 2023 and have spent 19 300 00 so far and made crazy profits I don t understand all the negative comments at all I had one issue and it was resolved in a professional and timely scale Keep it up JP Team Gaz