Martin Vetere
N/A
Discriminated Against Because of my ADHD
I had an interview with Johnson Controls for a position at their location in Lubbock Texas I was not hired because of my ADHD They discriminated against me because of my disability Thankfully I got a MUCH better job working for the USPS Their loss I wouldn t recommend this company to anyone because I know that they didn t hire me because of my mental disability of ADHD even though when I filled out the application I put that I DO have a disability but I know that s why they didn t hire me I m extremely qualified for the position that I interviewed for
Woonpyung Kim
N/A
Really poor service from Cardiff branch
Really poor service from Cardiff branch would no recommend
James
N/A
Had to use this company to reset a fire
Had to use this company to reset a fire control system was quoted one price and got a bill for another called repletely to get it corrected told the computer was down Went to pay the bill to get rid of this company and was told if i paid with a card it was an extra 102 for fees They are very slow it took two months for them to repair the system and now I m at another trying to pay them and this is after repeated calls trying to get a bill Warning Warning don t use this company
Monique Mooij
N/A
If I could give a zero I would
Called for service for a motor scheduled me in for a week later at 8 00 am tech didn t show up no call from service dispatcher I had to call and then they informed me that the service tech had an early morning call and would get to me ASAP it is now 11 00 am and nothing no communication no follow up if I could give a ZERO I would
John T
N/A
Call the warranty division at 866-621-9675
Call the warranty division at 866-621-9675 and be prepared to be disappointed They ll either never answer nor call you back You ll listen to music forever but no human voice
Shindi Rahel
N/A
Company needs some reorganization
The customer service people are not trained and do not know what they are doing They keep raising their prices and when I ask for service they send a sales rep and try to sell me a new machine which is was quoted 40 000 When their engineer and tech came they told me a quick fix would suffice Also when you call the phone number and follow the prompts you don t get connected to the correct department I thought the first time might ve been my mistake but nope The wrong department was dialed everytime Please please please get your departments together
CJ 88
N/A
ADT Johnson Controls REFUND MY MONEY
ADT Johnson Controls created a fall in my system 8 months ago They still have the nerve to charge me for a very very very poor service They only have one engineer who appears to know what they are doing Good luck with the lottery and I hope that you find the one engineer ADT JOHNSON CONTROL REFUND MY 8 MONTHS MONEY
Greg Smith
N/A
worthless company
worthless company Too much debited after inspection by mechanic which turned out to be a tampering Then try to get your money back Is sent from pillar to post Was supposed to get a call back but not Waited on hold for an incredibly long time I think they re hoping you ll give up I m going to look for another security solution
SH
N/A
Service Support FAIL
I write to all of you to express my profound disappointment in Johnson Controls I also don t understand why I can t get any of you on the phone My system has been down for weeks I am unable to lock my doors or my employees cannot get in I finally got a tech yesterday He was here for hours and finally departed Fixed Nope Left with a shrug I guess Did he or another tech return today to finish Nope And after I spent hours on the phone being transferred over and over and over again because I can t reach any of you I was finally told that the help desk the tech needs is on the east coast and now it s too late in the day It is too late in the day because A the tech didn t show this morning and B you have been giving me the runaround for hours I was then told that I could get a tech dispatched today but he would not be able to do anything and the fee would be 1400 00 Go ahead and bill me 1400 00 Wait right there for your payment I am told now that the tech will return tomorrow Like that is doing me a favor Why wasn t he here this morning Tomorrow is unacceptable This has been a complete failure all the way around And has been going on for weeks When this system was first installed the tech was a no show that day I learned subsequently that there was some part not in stock but no one called to say that or reschedule We sat here waiting and nothing Johnson Controls showed me who they are and I should have believed you I regret ever installing this system I cannot trust Johnson Controls There is nothing you could do at this point to gain it back Send a tech or don t Fix your system or don t All I heard anyone say to me today was to find another provider
Bob
N/A
Very bad attitude 5 hours of waiting
Very bad attitude 5 hours of waiting and still not loading want to give -5 stars