Josephsutton Reviews

Name: Josephsutton
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 4.20

Joseph Sutton Motor Company - Where Excellence Meets Affordability! - Joseph Sutton Motor Company Limited

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josephsutton.co.ukVisit Official Website

4.20

10 reviews

Good Rating

Based on authentic user experiences

Rated 4.20 out of 5 by 10 Happy Customers

Steve

6807 reviews

N/A

10 months ago

Lies Don t Acknowledge Their Legal Obligations In First Six Months of Purchase

I was told during a phone call within the first six months of purchase that if anything went wrong with the vehicle they would not help I highlighted my rights but was wrongly told it only covered the first three months when it is six Even though I was sold a complete dog of a car I paid the deposit by credit card so although the dealer totally refused to deal with the problems under The Consumer Rights Act my credit card company did which was just as well as the repairs run into hundreds of pounds in costs which included illegally fitted tyres The mistake I made going by past experience where I have had nothing but positive experiences with second hand car dealers was to trust Joseph Sutton and take them on their word From my experience they are the stereotypical liars and cover up merchants that give the second hand motor trade such a bad name I am sure the dealer will use their right to reply with denials of any of this happening so If you do purchase a vehicle from them consider paying for a full check or take an extended warranty but my advice would be if you care about your own your passengers and other road users safety is AVOID

Craig Spence

If I could give half a star I would

If I could give half a star I would Bought a car recently from these guys and had to return it due to a strong diesel smell inside It had warning lights flashing for ABS TSA VSA low tyre pressure Returned it so they could address all of these issues and they have given it back to us with more issues Same warning lights same diesel smell although inside and outside now and my wife nearly crashed because the brakes do not work correctly with sharpe juddering through the brake pedal If you didn t know these issues are big and the car would fail the MOT on the ABS alone I don t trust these guys now and will be returning the car in the new year for a full refund along with a refund for our extended warranty Terrible service and clearly another dodgy second hand car dealer doing a great job of covering up issues

Jake Faulkner

Found these guys a pleasure to buy

Found these guys a pleasure to buy from no pressure in the sale lots of great cars to choose from too Thanks again jsmc

Liam Moody

Would highly recommend

Bought a Ford Fiesta last year during covid All govt recommendations respectfully adhered to and the car itself was a great buy Great service and would highly recommend

Alfonso Castro

Made me feel confident about selling my

Made me feel confident about selling my car they were trustable all the time no bargains excellent service if you want fairness and trust this is the place to look for

Matthew Stevens

Excellent in there field

What an excellent car dealers these are the staff are really helpful thorough and really know there stuff There aftercare is also second to none If you are looking for a second hand car I would definitely recommend Joseph Sutton Thanks again guys Joe Shane Dan Matt

Andy Keen

Although I didn t end up buying a car

Although I didn t end up buying a car from JSMC which was my fault and not theirs I couldn t believe how well I was treated Joe was really helpful in trying to find a buyer for my trade in and unfortunately one such buyer couldn t be found Joe was a pleasure to deal with thank you for your time

Nick

Buy with confidence - Excellent customer service and after sales care

A great car buying experience through and through Absolutely no sales patter or pressure just simple honest customer service and after sales care Although I ve only just bought this car my first from this company I will definitely go back when it s time to start looking for another Can wholeheartedly recommend Joseph Sutton Motor Co Although its not your usual car dealer scenario being located out in the middle of the Kent countryside many larger car dealers could learn a lot from this friendly no hassle company As my review title says - Buy with confidence

Kate Heym

Purchase of Fiat

I recently bought a car from this company and it was a 5 star experience Dan and the rest of the team couldn t of been more helpful and patient They service and MOT all cars before sale which really helped with my confidence in buying the car I have only recently moved to Ticehurst so was feeling very unsure as to where to go to buy a car- really glad I chose them I can highly recommend this company